- Report: #1417659
Complaint Review: HomeServe USA - New York
Reported By:
Paul -
Brooklyn, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
HomeServe USA
New York, United States
Phone:
8774447737
Web:
Homeserveusa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HomeServe USA Installed new home heater 3 mos ago and not responsive to fix a major problem with it New York
HomeServe installed a new boiler system for home heating. Called on 12/13 due to no heat. Came 12/14, bled pipes and heat cannot be regulated now - 84 degrees in house. Called again and tech came out Friday 12/15 and said had no idea and guy who installed needs to see it. Was told he’ll be here Monday 12/18 between 12-4. Just called HS and they said they cannot get in touch with technician so we have no idea if they are coming. We have had to use the emergency shut off to stop the heat from coming up since it cannot be regulated. This is an emergency and the company is not responding!!!
