- Report: #1322127
Complaint Review: HomeServe USA Repair Management Corp - norwalk Connecticut
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HomeServe USA Repair Management Corp
601 merritt 7 6th Floor norwalk, 06851 Connecticut, USA
Phone:
8774447750
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HomeServe USA Repair Management Corp The warranty company Homeserve refuses to fix my waterservice line. norwalk Connecticut
I took out a warranty with Homeserve USA introduce to me by American Eletric Power. This warranty stated that homeowners are responsible for repairing or replacing the line. My waterline broke June 4, 2016. I called HomeServe on that day, a plumber came out. His finding was the issue is inside of the house which is Interior. I am not covered for interior only Exterior. I was not made aware of Interior waterline service from this company until the line broke. I call the city to shut the water off from the street on June 6, 2016 the last day that I have had running water. The city came out on August 2, 2016 their finding was the leak is Exterior. On August 12, 2016 a plumber from HomeServe contracting came out again. He stated the leak is in Interior. I have came to the conclusion that this company does want to fix my water. How was I suppose to know that my home was builted on part of the waterline. This is what HomeServe is telling me. I never recieved anything from HomeServe stating that I needed an Interior warranty. Please help ME. I am 68 years of age. I have been lifting water cooler jugs 8 of them per day and paying people for water and to transport it to me.
1 Updates & Rebuttals
HomeServe USA Representative
Norwalk,Connecticut,
USA
Let's see what can be done to help you
#2UPDATE Employee
Sat, August 13, 2016
Dear Curtisenne, please send your contact info to [email protected]m so that we can work with you to solve this problem. Thank you!
