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  • Report:  #212081

Complaint Review: Homer & CO Chartered Accountants Ryan Nunes Debra Nunes - Maraval Trinidad and Tabago

Reported By:
- Mt. Hope, Other,
Submitted:
Updated:

Homer & CO Chartered Accountants Ryan Nunes Debra Nunes
27A Saddle Road Maraval, Trinidad and Tabago, Trinidad and Tobago
Phone:
622-6580
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After an initial meeting with Ryan Nunes at his father's business I began working on their database. Things went well over the weeks and months of work and meetings, no significant issues were raised, however there came a point I had to move and could not continue the work. I told Ryan and his sister Debra weeks before and they seemed to understand and had me continue working. Several days before I left I delivered the database at the point where I had reached and tried to elicit payment.

I was told by Ryan to send an invoice because Debra was not in a good mood even though 30ft away she was smiling and talking. I did this and then enquired about payment. I was told to call him on his cell the next day, which was a public holiday. He never picked up or returned my call.

I could not reach his cell so I called his office next business day and was given an excuse and was told to call again over the cell on Saturday. Needless to say this did not work out either or Sunday morning. I got feed up and started calling all the Nunes in the phone book until I found his house number.

By this time I thought there was no point in not saying what I thought, which was that I would never be paid. I was given every assurance that I would be paid, excuses as to why I hadn't been paid already and reprimanded about calling at his home on the weekend.

Going on five months later I still have not been paid and only after a letter, an email and a fax did I get a response not only rejecting my bill and suggesting a settlement for 30% of my invoice but that legal action could be taken against me for doing what I now am, going public.

Fitzgerald

Mt. Hope
Trinidad and Tobago

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2 Updates & Rebuttals

Fitzgerald

Mt. Hope,
Other,
Trinidad and Tobago
More information and company website

#2Author of original report

Thu, September 28, 2006

edwardjnunes.com/ This is the site of the company, Homer and Co Chartered accountants also know as Edward J. Nunes Chartered Accountants, which at this point after 5 months, numerous calls, two faxes and several emails and one letter has responded with one letter refusing to make a complete payment of monies due. To date they have paid nothing. They claim I acted unprofessionally by "hurrying" them to pay, Mr. Ryan Nunes did not take or return my cell phone calls when I was directed by him to call on specific days. Also over a prior 5 week period several versions of the database were delivered to Mr. Nunes to be evaluated before I left the country. They claim the cost was $1,600 TT not $3,600TT but have in fact they never asked for a quote or a price or in anyway kept track of quotes given until the final invoice was sent. They claim the database was not finished but at no time in the three - four weeks notice that I gave them did they indicate this was a problem. In fact Ryan Nunes said he knew people who could help finish it. Thank You


Fitzgerald

Mt. Hope,
Other,
Trinidad and Tobago
Updates

#3Author of original report

Wed, September 27, 2006

Ryan and Homer and CO Ltd had some excuses as to why they won't pay here they are and my rebuttals 1. Incomplete database file. Only 75% completed as stated by Fitzgerald Scott. To complete database file of 25% considered not feasible due to time to understand programmers' thought process. See below. He mentioned none of this when I told him 3 to 4 weeks before when I was leaving and I wouldn't be able to continue. I said should I wrap things up or go forward still, he said push forward. In fact he claimed he had friends who could finish it. More importantly as I told him close to 50% of my jobs are continuations and any developer worth his salt should be able to continue something someone else started. Not my fault I was leaving or he couldn't find someone else. 2. There was insufficient time to determine whether the incomplete database works. No consideration given to me previously. Upon, review the database file does not meet all requirements. Database design does not completely normalize the data fields. Interface poorly designed. No part of the database has been used to date and is considered useless. Your database is 4,676 KB. My new database is 21,532 KB. He got a copy of the database every time I did work. The copy I gave him when I left was perhaps the fifth one he got from me. Further I find it hard to believe that Mr. Nunes can evaluate a database design since some suggestions he made to me went against database rules I am aware of. I would also suggest that the most significant word relating to databases Mr. Nunes is familiar with is normalize. Also his claims of bigger is better are 100% incorrect since such a small database should never be the size he is saying. Something is incorrect. 3. There was an oral agreement of $1,600 ($254 US). There was no agreement for $3,500 ($555 US) . Ryan never asked me for quotes for the database after an initial meeting where I said yes to his question of if we could make a reasonable one for less than $10,000 ($1587 US) and I never told him $1,600 ($253) was the price for the database. I said one facet would cost $1,000 ($158 US) to start and $1,000 ($158 US) to finish and another part would cost $600 ($100) to start. 4. Notification of increasing cost of the database, amounting to $3,500 ($555 US) was only made after delivery via e-mail. No attempt was made prior to or upon delivery to notify the difference in price. Notification was considered insufficient and unreasonable for reviewing as the 14th of April was a public holiday. Your demand for payment by 16th of April 2006 which was also a holiday was considered inappropriate and unprofessional. Furthermore no credible reasons given for increase in cost. After giving Ryan the prices above and getting nonchalant responses I believed he would pay me what I asked for at some point so I stopped giving voluntary quotes. He never asked and I continued to work expecting to get paid. Also he told me to call him on the days he complains of but he never answered or returned my calls. 5. Your travel arrangement as a reason for incomplete work is independent of our prior business relation. Again none of this came up the month before I left when I told him about it. He and his sister were concerned but not overly so and certainly not upset with me. Also I initially gave quotes for each part I did because this was how our contract was set up and the units were what I was responsible for. If not so is $1,600 TT ($253 US) a realistic price for the customized corporate database I was suppose to make? I think not. I was quoted $5,000 ($793 US) by another company for their smallest database. 6. Concerning your e-mail dated 14th September 2006 threatening slander action, I have been advised that this is illegal and will be seeking the full recourse of the law if you seek such an avenue / course of action. First off its libel, as I was corrected and the most salient points about that issue are whether or not these things are true and they are and in some countries whether it is in the public good to know and it definitely is since had I heard these stories I would not had worked for these people. "In addition cost incurred of $1725 ($273 US) to train and redo the database from the start incurred by myself is evidence that the oral agreement was within reasonable price. No attempts have been made by us to recover this cost from you as a result of wasting my time." I have considered 75% of the oral agreement, which amounts to $1,200 dollars. I consider this to be a fair value for your unsuccessful efforts. If you wish to discuss this you will need to respond vie e-mail within one week of this e-mail.. This is pure audacity. Is Mr. Nunes saying I wasted his time so I should have paid him to make another database? Because it seems like that. So apparently I am lucky. But am I so lucky that for doing nothing, wasting his time and causing him to have to make another database that I should have paid for, I am still potentially to be rewarded with money? I wonder how that could be? It makes no sense to me. (((ROR REDACTED LINKS FOR SECURITY PURPOSES))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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