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  • Report:  #278880

Complaint Review: Homeq Serviceing - Sacramento California

Reported By:
- Kershaw, South Carolina,
Submitted:
Updated:

Homeq Serviceing
Po Box 13716 Sacramento, 95853-3716 California, U.S.A.
Phone:
877-867-7378
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We refinanced with the money store in1998 and not knowing it the money store sold our mortage twice, I lost my husband to an accident in 2000. I got behind on my mortage when I lost him and I gave them 10,000 at one time. That satified them for about a year, and I lost my job and had to go on employment I got a few payments behind and then there agan I was put on a repayment plan which I had to come up with 3000 dollars and 700 a month, we are talking a 426 dollars a month mortage. I couldn't make those high payments so I was forced to file bankrupsy,it was dismissed in october of 2006, so last week 10-07 they sent my 580 dollar payment back( which is only suppose to be 426, but they say it's for escrow fees) Now they want 12.000 dollars to continue the contract or 6000 dollars and 1000 dollars a month for two years. they call me and harress me one day they called 13 times. I am going to loose my home and there isn't any thing I can do about it. I have paid them over 30000 dollars on a 1982 single wide mobile home.I know it sounds stupid that I don't want to give it up but it's all that i have left of my husband. If there is any one out there that is in the same sitution as I am please help me try to stop these people from ruining our lives and credit. If there is an attorney out there please help us. I spoke to homeq 3 times today(10-15-07) trying to work out something they treated me and spoke to me like I was a nobody and a worthless begger that couldn't pay her bills. So somebody please help me put these heartless people where they belong.(out of business)

Brenda

Kershaw, South Carolina

U.S.A.


2 Updates & Rebuttals

Previous Employee

Lewisville,
Kentucky,
U.S.A.
Listen to what you are saying

#2UPDATE EX-employee responds

Thu, October 18, 2007

"We refinanced with the money store in 1998 and not knowing it the money store sold our mortage twice." (customer states) First of all the Money store is out of business and has been for quite some time. They had extremely high interest rates and were given to those that could not get financed anywhere else! Why would any person purchase a home at 15-25% intrest instead of just renting until you could obtain a better loan. I am frustrated to see so many people say "I got behind on payments" or "This happened to me, and made me get behind." If you waited and saved your money before making sucha large investment then you would never have that problem. "I lost my job and had to go on employment I got a few payments behind and then there agan I was put on a repayment plan which I had to come up with 3000 dollars and 700 a month, we are talking a 426 dollars a month mortage. I couldn't make those high payments so I was forced to file bankrupsy." ( customer states) First and foremost, why did you lose your job? If you did indeed lose your job for a situation out of your control, why did you go on un-employment? Being now a single woman I understand you only have the 1 income, but why couldn't you take a job at Hardee's or McDonalds? Do these jobs suck? Indeed yes they do, but if you can't pay your own bills that youmade for yourself then don't sit at home waiting on a check. Get out there and make some $. What kind of income do you have to make to be financial able to pay 700.00 monthly? I'll show you all you had to bring in.... If you make only 18K a year (typical minimun wage job) you would bring home after taxes approx. 300.00 weekly, 300 X 4 = 1200.00 (this is just 40 hrs weekly) a second job could be picked up. This budget is based on no car payments ( if you can't afford your home you need to car pool) 1200.00- Monthly Income ( which qualifies you for food stamps) - 700.00- Mortgage ---------- 500.00 -100.00- Cable, TV, PHone (which is not a neccesity, no cell phone included) --------- 400.00 -200.00- Groceries + food stamps (1600.00 for 1 home mnthly- qualifies) --------- 200.00 - Personal loans, credit cards (which you should never have) and any extra expenses. Bankrupcy is the easy and lazy way out! If you can't afford it, sale it! "I have paid them over 30000 dollars on a 1982 single wide mobile home." First of all if you have a trailor that has costed you over 30k then you should have sold out in the first place. If you rented an apartment at 500 mthly it would be 6k yearly with no escrow fees. That would give you an extra 200.00 monthly in your pocket. I apologize for what happened with your husband, although it's life. How many people do you think have lost a loved one? You've had almost 8 years to get your life together since then. It's time to start working all you can and sale your house if you can't bring in enough money to pay for it. Want to keep the home? get an roomate to pay 350.00 of the 700.00!


Linda

Troy,
Illinois,
U.S.A.
Contacts For Ceo and Chief Financial office

#3Consumer Suggestion

Tue, October 16, 2007

I have contacted the CEO and Chief Financial Officer of HomeQ. Here is the email address and phone number. I hope this helps you. [email protected] [email protected] 916-339-6134

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