- Report: #12522
Complaint Review: HOME DEPOT - LAKE MARY FLORIDA
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Author Not Confirmed
Why?
HOME DEPOT
4600 W. LAKE MARY BLVD LAKE MARY, 32746 FLORIDA, U.S.A.
Phone:
407 333 9650
Web:
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HOME DEPOT SUCKS LAKE MARY FLORIDA
On Dec,03 2001 my home was broken into, they broke the glass sliding door in the back to get in. So the next day my wife & I went to Home Depot to purchase some french doors.
We first ordered the door on Dec, 12 2001 and paid $2357.70 including the installation. Our original order had impact glass for hurricane protection, a feature they offerd. About a week later I get a call from the store that the glass they said they could provide was not available, so we reordered the door on Dec, 22 2001.
In the meantime 2,3,4 weeks go by and no doors. I have a giant piece of plywood substituting my doors and all they can say is TM, the mfr of the doors, have not finished them and there is nothing they can do. As of Jan, 26 2002 45 days after our original purchase, you guessed it no doors.
Now they tell me that on Monday Jan, 28 2002 they will personally call TM and make sure my doors are on the truck WHOOP-DE-DO. Eight weeks to mfr a door. This is the most incompetent store I have ever shopped in. And to top it off they have 72 hrs to set up a date to install my doors.
My friends kitchen took 3 months to finish after she hired the buffoons to install it. She warned me but I did not listen. I thought, that was a kitchen all I have is a door, they can't be that stupid, incompetent, moronic and irresponsible. I guess i was wrong.
We first ordered the door on Dec, 12 2001 and paid $2357.70 including the installation. Our original order had impact glass for hurricane protection, a feature they offerd. About a week later I get a call from the store that the glass they said they could provide was not available, so we reordered the door on Dec, 22 2001.
In the meantime 2,3,4 weeks go by and no doors. I have a giant piece of plywood substituting my doors and all they can say is TM, the mfr of the doors, have not finished them and there is nothing they can do. As of Jan, 26 2002 45 days after our original purchase, you guessed it no doors.
Now they tell me that on Monday Jan, 28 2002 they will personally call TM and make sure my doors are on the truck WHOOP-DE-DO. Eight weeks to mfr a door. This is the most incompetent store I have ever shopped in. And to top it off they have 72 hrs to set up a date to install my doors.
My friends kitchen took 3 months to finish after she hired the buffoons to install it. She warned me but I did not listen. I thought, that was a kitchen all I have is a door, they can't be that stupid, incompetent, moronic and irresponsible. I guess i was wrong.
