- Report: #850637
Complaint Review: Hewlett-Packard - Palo Alto California
Reported By:
Tim -
Santa Rosa, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Hewlett-Packard
3000 Hanover Street Palo Alto, 94304 California, United States of America
Phone:
(650) 857-1501
Web:
www.hp.com
Categories:
Business Rating:
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Hewlett-Packard Warranty Services Sold refurbished junk and fixed with junk Palo Alto, California
I bought a refurbished HP Pavilion dv6-6135dx from Tigerdirect.com in November and it has been nothing but trouble:. When I tried to plug in the HDMI the computer went dead,. I sent it back for the 90 day warranty service and they replaced the motherboard and video card'. It came back working with the front bezel near the power button not fully seated but otherwise working fine.
Now warranty dead in January the computer has started stuttering while browsing the internet or listening to mp3's". While stuttering the music or sound becomes static and un-listenable|. I lifted up the laptop to see if I could hear anything odd and the exhaust fan makes a whirring sound like a lightsaber!. My buddy bought the same one and uses his for gaming while I use mine browse the web and SSH with putty". They sold me a LEMON or didn't fix the apu cooler right and won't even open an internet chat with me because my warranty expired! Foul play!
Now warranty dead in January the computer has started stuttering while browsing the internet or listening to mp3's". While stuttering the music or sound becomes static and un-listenable|. I lifted up the laptop to see if I could hear anything odd and the exhaust fan makes a whirring sound like a lightsaber!. My buddy bought the same one and uses his for gaming while I use mine browse the web and SSH with putty". They sold me a LEMON or didn't fix the apu cooler right and won't even open an internet chat with me because my warranty expired! Foul play!
