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  • Report:  #89788

Complaint Review: Hewlett Packard - Internet

Reported By:
- Florence, South Carolina,
Submitted:
Updated:

Hewlett Packard
www.hp.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought the HP photosmart 2410. I started getting error messages all over my screen.

I called their customer assistance which is somewhere in a foreign land and very lmited English. I spent 3.5 hours because we could not understand each other (isn't different languages great?!?! Creating a barrier that will burst eventually!)

They sent me a new disc finally saying i just had a corrupted file. (The answer when they don't know or just don't really understand English). I did everything I was supposed to do and still have the same error message.

I emailed the same customer service 2 weeks ago and still have heard nothing.

This is horrible as I use it for business.

Elad

Florence, South Carolina
U.S.A.


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