- Report: #372726
Complaint Review: HERTZ - YUBA CITY California
-
Author Confirmed
Why?
HERTZ
Hertz Corporation P. O. Box 26120 YUBA CITY, 95991-3641 California, U.S.A.
Phone:
530-671-8470
Web:
N/A
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Hertz Corporation Overcharged on my car rental-as pickup point/time was incorrect YUBA CITY California
HERTZ CHARGED AN EXTRA HOUR AS MY INVOICE DIDN'T REFLECT WHERE I ACTUALLY PICKED UP THE CAR.
I PICKED THE CAR UP AT:
XXXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
ADDITIONALLY THE NAVIGATION SYSTEM STOPPED WORKING IN YREKA CA.
----Original Message ----
From: Diane
To: CarRentals Support
Sent: Tuesday, September 09, 2008 10:43 AM
Subject: Re: CarRentals.com Question-Issue
RE: Drop-Off Location: PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
THIS WAS NOT WHERE THE DROP OFF POINT WAS!
WHICH IS WHY I WAS A FEW MINUTES LATE.
I WAS NOT OVER 29 MINUTES AND EXPLAINED THIS TO THE TENANT!
Grace period on return-Does Hertz allow for any type of grace period on their rentals?
Yes, we allow a 29 minute grace period from the time that you picked up the car.
Drop-Off Location: PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
http://maps.google.com
End: 7000 NE Airport Way Portland, OR 97218
1. Head north on N Charleston Ave
2. Turn right at N Fessenden St
3. Slight left at N Columbia Way
4. Slight right to stay on N Columbia Way
5. Turn left onto the ramp to Portland Airport
6. Merge onto NE 82nd Ave
7. Turn right at NE Airport Way.
^ IT WAS/IS A LEFT TURN TO RETURN CARS!!!
Reservation Hertz
Date: Mon, 8 Sep 2008
Why was I charged an extra hour? EXTRA HRS 1@ 47.75
I asked tenant & told him navigation system stopped working in Yreka CA.
Olivehurst, CA-> Yreka, 232 mi
THE CAR WAS PICKED UP IN OLIVEHURST!
'Pick-Up-XXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961'
Pick-Up Date/Time: Monday, September 1 10:00 AM'
MY INVOICE BELOW STATED I PICKED UP THE CAR IN 'YUBA CITY' ,
AT 09:30 NOT IN 'OLIVEHURST' AT 10:00 AM!
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Confirmation #:E0xxxxxxxxx
Vendor:Hertz Name: DIANE xxxx
Drop-Off Location: PORTLAND INT'L AP PDX)
7000 N.E. AIRPORT WAY PORTLAND, OR 97220
Pick-Up Date/Time: Monday, September 1 10:00 AM
Drop-Off Date/Time: Tuesday, September 2 10:00 AM
Renter: DIANE Account VIS
Rental Agreement Mxxxxxxxx
Reservation ID: E0xxxxxx
RENTAL DETAILS Rate Plan: IN: NWDL OUT: NWDL
Rented On: 09/01/2008 09:30 LOC# 724002 YUBA CITY, CA
^ THIS IS NOT WHERE I GOT THE CAR!
I PICKED IT UP AT OLIVEHURST!
AT: XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
Returned On: 09/02/2008 10:12 LOC# 128011 PORTLAND AP,OR
Charged: MILEAGE In: 23,493 Rented Out: 22,927 Reserved: 99 Driven: 566
RENTAL CHARGES DAYS 1 @ 95.49 =95.49 EXTRA HRS 1 @ 47.75 =47.75
" I WAS NOT 30 MINUTES LATE " !
SUBTOTAL 143.24 DISCOUNT 5.00%-7.16 SUBTOTAL 136.08
LICENSE & TAX REIMBURSEMENT 1.88 TAX 7.25% 10.01
AMOUNT DUE 147.97 USD THANK YOU FOR RENTING FROM HERTZ ALL CHARGES HAVE BEEN BILLED TO YOUR ACCOUNT.
AMOUNT BILLED TO ACCOUNT: 147.97 USD
-------------------------
Date: Wed, 6 Aug 2008 15:53:10
From: [email protected]
To: Diane
Subject: CarRentals.com Car Reservation-Hertz Confirmation
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Hertz Confirmation#: E0xxxxxxxx
Car Vendor: Hertz Name: DIANE xxxxxxxxx
Phone: 503289xxxx
Pick-Up Location:XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
^ DIDN'T PICKUP CAR IN "YUBA CITY" AS INVOICE STATES!
Drop-Off Location: PORTLAND INT'L AP (PDX)
7000 N.E. AIRPORT WAY PORTLAND, OR 97222
^THIS WAS NOT THE DROP OFF LOCATION AT PDX!!!
Desired Resolution:
Refund for the extra hour charged-EXTRA [email protected].
I was charged an extra hour as the invoice read:
Rented On: 09/01/2008 09:30 LOC# 724002 YUBA CITY, CA
NOT: XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
AT: Pick-Up Date/Time: Monday, September 1 10:00 AM
Additionally, I told tenant GPS navigation system stopped working in Yreka CA. [Olivehurst, CA-Yreka, CA 232 mi.]
I would like a discount for faulty equipment.
---------------------------------------------
The directions were incorrect to return cars at:
Portland International Airport 7000 Northeast Airport Way Portland, OR
IT WAS/IS A 'LEFT TURN' TO RETURN CARS!!!
7000 NE Airport Way, Portland, OR 97218 to Hertz Rent A Car - Google Maps
7000 NE Airport Way, Portland, OR 97218
Driving Directions Link: http://maps.google.com/maps?
Start address: 7000 NE Airport Way Portland, OR 97218
End address: Hertz Rent A Car 7000 NE Airport Way, Portland, OR 97218
Start at: 7000 NE Airport Way Portland, OR 97218
1. Head southeast on NE Airport Way - 0.5 mi
2. Make a U-turn - 2.2 mi
Arrive at: Hertz Rent A Car 7000 NE Airport Way, Portland, OR 97218
_________________________________________________________________
Subject: Hertz Confirmation # e0xxxxxxxxxxx
XXXX Sky Harbor Drive
Olivehurst, California 95961 United States
Location Type: Corporate
Hours of Operation: Mo-Fr 0800-1800, Sa-Su 0800-1700
Pick-Up Monday, September 1 10:00 AM
XXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Drop-Off Tuesday, September 2 10:00 AM PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
Hertz Car Type Compact Ford Focus or Similar Features Automatic Air Conditioning Unlimited
Mileage Rate Information 1 Day @ $85.49 Estimated Taxes and Fees $6.20 Total Price=$91.69
Your Reservation Is Confirmed Please Print This Page.
Bring It With You To The Rental Counter.
Detailed Information Has Also Been Sent To [email protected]
Hertz Confirmation # e0xxxxxxxx
Have A Question About This Reservation? Toll Free Number Direct To Live Hertz Representatives 1-800-654-3131
Make Sure To Give Confirmation Number E0xxxxxxxxxx
Name DIANE xxxxxxxxx
Email Address [email protected]
Telephone Number 503-289-xxxx
Street xxxx N Charleston Ave
City Portland
State OR
Postal Code 97203
Country US
----- Original Message -----
From: CarRentals.com Support
To: DIANE xxxxxxxx
Sent: Wednesday, August 06, 2008 12:53 PM
Subject: CarRentals.com Car Reservation - Hertz Confirmation #E0xxxxxxxx
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Hertz Confirmation #: E0xxxxxxxx
Car Vendor: Hertz
Name: DIANE xxxxxxxxxx
Phone: 503289xxxx
Pick-Up Location: XXXX SKY HARBOR DRIVE
OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
Drop-Off Location: PORTLAND INT'L AP (PDX)
7000 N.E. AIRPORT WAY
PORTLAND, OR 97220
Drop-Off Date/Time: Tuesday, September 2 10:00 AM
Vehicle Type: Compact
Features: Automatic, Air Conditioning, Unlimited Mileage
1 Day @ $85.49/day = $85.49 Estimated Taxes and Fees: $6.20
TOTAL ESTIMATED CHARGES: $91.69
Have A Question About This Reservation?
Call 1-800-654-3131 Direct To Hertz Representatives
Please Be Sure To Give Your Confirmation Number E0982617637
It's not too late to add collision insurance to this rental! Only $11.99 A Day for $25,000 Collision coverage with a $0 deductible when purchased through CarRentals.com
Why pay $14 or $20 at the rental counter?
**New Features** View, Modify, Cancel, Contact Support, Add Collision Insurance, or Request A Copy Of This Reservation in Real-Time by clicking this link http://www.carrentals.com/res/?xxxxxxxxx
You can always contact customer support regarding this car reservation by visiting http://www.carrentals.com/customercare/ or by sending email to [email protected]
Thank you for renting a car at CarRentals.com
Have a nice trip
-----------------------------------------
Car Rentals Home Customer Care Car Rentals FAQ
Reservation Is In The Past.
Do You Have A Car Rental Reservation? Login Below To Access Our Support Area Enter Your Email Address: Enter Your Confirmation Number:
Reservation Is In The Past.
Contact Support Lost Your Car Rental Confirmation Number Or Insurance Policy Number? Enter The Email Address Used To Book - We'll Email All Upcoming Insurance Policy And/Or Car Confirmation Numbers
To Add Collision Insurance To A Car Rental Reservation Booked On www.CarRentals.com - Simply Login Above
**NEW** To Add Collision Insurance To A Car Rental Reservation NOT Booked On www.CarRentals.com - Click Here
ALL Collision Policy Holders - View/Cancel/Modify Your Existing Policy Here
General Support
I Don't Have A Reservation But Have A Question
Q: Does the price quoted include all taxes?
A: CarRentals.com always shows you the TOTAL RATE. This includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular car rental request. However, this price does not include services such as insurance waivers, underage fees, special equipment, mileage charges, or gasoline, etc. It also does not include extra day or hour charges that can result from a late return of the rental car. This price is provided so you can better estimate the total price
Car Rentals Home | Customer Care | Car Rentals FAQ | Mobile FAQ | Travel Agents Testimonials | Privacy Policy | Media Room | RSS | Partners | Vendors | CarRentals.com On Your Website
2003-2008 Car Rentals.com
https://www.hertz.com/rentacar/byr/index.jsp?targetPage=locationTab.jsp&leftNavUserSelection=globNav_4_1#
https://www.hertz.com/rentacar/byr/index.jsp?targetPage=locationView.jsp&eoag=PDXT11&locType=pUp
Car Rental SearchHome
-----------------------------------------------------------------
Address/Postal Code:
Airport Code: PDX
Location/Airport Name: PORTLAND
Enter Airport Code: PDX
Location Results
*Exact Match* Portland International Airport
Address: 7000 Northeast Airport Way
Portland, Oregon, United States
Phone: 503-528-7900
Hours of Operation: 24 Hours 7 Days
Location Type: Corporate
http://www.portofportland.com/Prj_PDX_Const_Home.aspx
This month, work is starting on the final expansion of Airport Way west of the 82nd intersection. The projects include an extra vehicle lane in each direction of Airport Way and new landscaping to replace the trees and plants that were removed for the widening project. Road work is expected to be complete in November, and landscaping is scheduled to be in by spring 2009.
Diane
Portland, Oregon
U.S.A.
Click here to read other Rip Off Reports on Hertz
I PICKED THE CAR UP AT:
XXXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
ADDITIONALLY THE NAVIGATION SYSTEM STOPPED WORKING IN YREKA CA.
----Original Message ----
From: Diane
To: CarRentals Support
Sent: Tuesday, September 09, 2008 10:43 AM
Subject: Re: CarRentals.com Question-Issue
RE: Drop-Off Location: PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
THIS WAS NOT WHERE THE DROP OFF POINT WAS!
WHICH IS WHY I WAS A FEW MINUTES LATE.
I WAS NOT OVER 29 MINUTES AND EXPLAINED THIS TO THE TENANT!
Grace period on return-Does Hertz allow for any type of grace period on their rentals?
Yes, we allow a 29 minute grace period from the time that you picked up the car.
Drop-Off Location: PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
http://maps.google.com
End: 7000 NE Airport Way Portland, OR 97218
1. Head north on N Charleston Ave
2. Turn right at N Fessenden St
3. Slight left at N Columbia Way
4. Slight right to stay on N Columbia Way
5. Turn left onto the ramp to Portland Airport
6. Merge onto NE 82nd Ave
7. Turn right at NE Airport Way.
^ IT WAS/IS A LEFT TURN TO RETURN CARS!!!
Reservation Hertz
Date: Mon, 8 Sep 2008
Why was I charged an extra hour? EXTRA HRS 1@ 47.75
I asked tenant & told him navigation system stopped working in Yreka CA.
Olivehurst, CA-> Yreka, 232 mi
THE CAR WAS PICKED UP IN OLIVEHURST!
'Pick-Up-XXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961'
Pick-Up Date/Time: Monday, September 1 10:00 AM'
MY INVOICE BELOW STATED I PICKED UP THE CAR IN 'YUBA CITY' ,
AT 09:30 NOT IN 'OLIVEHURST' AT 10:00 AM!
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Confirmation #:E0xxxxxxxxx
Vendor:Hertz Name: DIANE xxxx
Drop-Off Location: PORTLAND INT'L AP PDX)
7000 N.E. AIRPORT WAY PORTLAND, OR 97220
Pick-Up Date/Time: Monday, September 1 10:00 AM
Drop-Off Date/Time: Tuesday, September 2 10:00 AM
Renter: DIANE Account VIS
Rental Agreement Mxxxxxxxx
Reservation ID: E0xxxxxx
RENTAL DETAILS Rate Plan: IN: NWDL OUT: NWDL
Rented On: 09/01/2008 09:30 LOC# 724002 YUBA CITY, CA
^ THIS IS NOT WHERE I GOT THE CAR!
I PICKED IT UP AT OLIVEHURST!
AT: XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
Returned On: 09/02/2008 10:12 LOC# 128011 PORTLAND AP,OR
Charged: MILEAGE In: 23,493 Rented Out: 22,927 Reserved: 99 Driven: 566
RENTAL CHARGES DAYS 1 @ 95.49 =95.49 EXTRA HRS 1 @ 47.75 =47.75
" I WAS NOT 30 MINUTES LATE " !
SUBTOTAL 143.24 DISCOUNT 5.00%-7.16 SUBTOTAL 136.08
LICENSE & TAX REIMBURSEMENT 1.88 TAX 7.25% 10.01
AMOUNT DUE 147.97 USD THANK YOU FOR RENTING FROM HERTZ ALL CHARGES HAVE BEEN BILLED TO YOUR ACCOUNT.
AMOUNT BILLED TO ACCOUNT: 147.97 USD
-------------------------
Date: Wed, 6 Aug 2008 15:53:10
From: [email protected]
To: Diane
Subject: CarRentals.com Car Reservation-Hertz Confirmation
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Hertz Confirmation#: E0xxxxxxxx
Car Vendor: Hertz Name: DIANE xxxxxxxxx
Phone: 503289xxxx
Pick-Up Location:XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
^ DIDN'T PICKUP CAR IN "YUBA CITY" AS INVOICE STATES!
Drop-Off Location: PORTLAND INT'L AP (PDX)
7000 N.E. AIRPORT WAY PORTLAND, OR 97222
^THIS WAS NOT THE DROP OFF LOCATION AT PDX!!!
Desired Resolution:
Refund for the extra hour charged-EXTRA [email protected].
I was charged an extra hour as the invoice read:
Rented On: 09/01/2008 09:30 LOC# 724002 YUBA CITY, CA
NOT: XXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
AT: Pick-Up Date/Time: Monday, September 1 10:00 AM
Additionally, I told tenant GPS navigation system stopped working in Yreka CA. [Olivehurst, CA-Yreka, CA 232 mi.]
I would like a discount for faulty equipment.
---------------------------------------------
The directions were incorrect to return cars at:
Portland International Airport 7000 Northeast Airport Way Portland, OR
IT WAS/IS A 'LEFT TURN' TO RETURN CARS!!!
7000 NE Airport Way, Portland, OR 97218 to Hertz Rent A Car - Google Maps
7000 NE Airport Way, Portland, OR 97218
Driving Directions Link: http://maps.google.com/maps?
Start address: 7000 NE Airport Way Portland, OR 97218
End address: Hertz Rent A Car 7000 NE Airport Way, Portland, OR 97218
Start at: 7000 NE Airport Way Portland, OR 97218
1. Head southeast on NE Airport Way - 0.5 mi
2. Make a U-turn - 2.2 mi
Arrive at: Hertz Rent A Car 7000 NE Airport Way, Portland, OR 97218
_________________________________________________________________
Subject: Hertz Confirmation # e0xxxxxxxxxxx
XXXX Sky Harbor Drive
Olivehurst, California 95961 United States
Location Type: Corporate
Hours of Operation: Mo-Fr 0800-1800, Sa-Su 0800-1700
Pick-Up Monday, September 1 10:00 AM
XXXXX SKY HARBOR DRIVE OLIVEHURST, CA 95961
Drop-Off Tuesday, September 2 10:00 AM PORTLAND INT'L AP (PDX) 7000 N.E. AIRPORT WAY PORTLAND, OR 97220
Hertz Car Type Compact Ford Focus or Similar Features Automatic Air Conditioning Unlimited
Mileage Rate Information 1 Day @ $85.49 Estimated Taxes and Fees $6.20 Total Price=$91.69
Your Reservation Is Confirmed Please Print This Page.
Bring It With You To The Rental Counter.
Detailed Information Has Also Been Sent To [email protected]
Hertz Confirmation # e0xxxxxxxx
Have A Question About This Reservation? Toll Free Number Direct To Live Hertz Representatives 1-800-654-3131
Make Sure To Give Confirmation Number E0xxxxxxxxxx
Name DIANE xxxxxxxxx
Email Address [email protected]
Telephone Number 503-289-xxxx
Street xxxx N Charleston Ave
City Portland
State OR
Postal Code 97203
Country US
----- Original Message -----
From: CarRentals.com Support
To: DIANE xxxxxxxx
Sent: Wednesday, August 06, 2008 12:53 PM
Subject: CarRentals.com Car Reservation - Hertz Confirmation #E0xxxxxxxx
Dear DIANE,
Thank you for booking at CarRentals.com
Below are the details of your reservation.
When you arrive at the Hertz Pick-Up Location, use the following:
Hertz Confirmation #: E0xxxxxxxx
Car Vendor: Hertz
Name: DIANE xxxxxxxxxx
Phone: 503289xxxx
Pick-Up Location: XXXX SKY HARBOR DRIVE
OLIVEHURST, CA 95961
Pick-Up Date/Time: Monday, September 1 10:00 AM
Drop-Off Location: PORTLAND INT'L AP (PDX)
7000 N.E. AIRPORT WAY
PORTLAND, OR 97220
Drop-Off Date/Time: Tuesday, September 2 10:00 AM
Vehicle Type: Compact
Features: Automatic, Air Conditioning, Unlimited Mileage
1 Day @ $85.49/day = $85.49 Estimated Taxes and Fees: $6.20
TOTAL ESTIMATED CHARGES: $91.69
Have A Question About This Reservation?
Call 1-800-654-3131 Direct To Hertz Representatives
Please Be Sure To Give Your Confirmation Number E0982617637
It's not too late to add collision insurance to this rental! Only $11.99 A Day for $25,000 Collision coverage with a $0 deductible when purchased through CarRentals.com
Why pay $14 or $20 at the rental counter?
**New Features** View, Modify, Cancel, Contact Support, Add Collision Insurance, or Request A Copy Of This Reservation in Real-Time by clicking this link http://www.carrentals.com/res/?xxxxxxxxx
You can always contact customer support regarding this car reservation by visiting http://www.carrentals.com/customercare/ or by sending email to [email protected]
Thank you for renting a car at CarRentals.com
Have a nice trip
-----------------------------------------
Car Rentals Home Customer Care Car Rentals FAQ
Reservation Is In The Past.
Do You Have A Car Rental Reservation? Login Below To Access Our Support Area Enter Your Email Address: Enter Your Confirmation Number:
Reservation Is In The Past.
Contact Support Lost Your Car Rental Confirmation Number Or Insurance Policy Number? Enter The Email Address Used To Book - We'll Email All Upcoming Insurance Policy And/Or Car Confirmation Numbers
To Add Collision Insurance To A Car Rental Reservation Booked On www.CarRentals.com - Simply Login Above
**NEW** To Add Collision Insurance To A Car Rental Reservation NOT Booked On www.CarRentals.com - Click Here
ALL Collision Policy Holders - View/Cancel/Modify Your Existing Policy Here
General Support
I Don't Have A Reservation But Have A Question
Q: Does the price quoted include all taxes?
A: CarRentals.com always shows you the TOTAL RATE. This includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular car rental request. However, this price does not include services such as insurance waivers, underage fees, special equipment, mileage charges, or gasoline, etc. It also does not include extra day or hour charges that can result from a late return of the rental car. This price is provided so you can better estimate the total price
Car Rentals Home | Customer Care | Car Rentals FAQ | Mobile FAQ | Travel Agents Testimonials | Privacy Policy | Media Room | RSS | Partners | Vendors | CarRentals.com On Your Website
2003-2008 Car Rentals.com
https://www.hertz.com/rentacar/byr/index.jsp?targetPage=locationTab.jsp&leftNavUserSelection=globNav_4_1#
https://www.hertz.com/rentacar/byr/index.jsp?targetPage=locationView.jsp&eoag=PDXT11&locType=pUp
Car Rental SearchHome
-----------------------------------------------------------------
Address/Postal Code:
Airport Code: PDX
Location/Airport Name: PORTLAND
Enter Airport Code: PDX
Location Results
*Exact Match* Portland International Airport
Address: 7000 Northeast Airport Way
Portland, Oregon, United States
Phone: 503-528-7900
Hours of Operation: 24 Hours 7 Days
Location Type: Corporate
http://www.portofportland.com/Prj_PDX_Const_Home.aspx
This month, work is starting on the final expansion of Airport Way west of the 82nd intersection. The projects include an extra vehicle lane in each direction of Airport Way and new landscaping to replace the trees and plants that were removed for the widening project. Road work is expected to be complete in November, and landscaping is scheduled to be in by spring 2009.
Diane
Portland, Oregon
U.S.A.
Click here to read other Rip Off Reports on Hertz
