- Report: #1440984
Complaint Review: Hertz Gold Reqwards - Internet
Reported By:
William -
Chicago, Illinois, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hertz Gold Reqwards
Internet, United States
Phone:
8889994900
Web:
https://www.hertz.com/rentacar/emember/rewards-overview/loyalty-free-travel-program
Categories:
Business Rating:
(0)
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Hertz Gold Reqwards Hertz Car rental Hertz Confusing rewards exchange programs cost me hundreds of dollars Internet
I accumulated 8200 Hertz gold reqard points.
I went to the rewards website to find information on exchanging 6000 points for Amtrak Guest Rewards points.
I am 71 years old. I should of called a person to get answers to my questions.
All I wanted was to see what the exchange rate is betweenHertz and Amtrack reqards programs.
Before I knew it the exchange took place. There was never any confirmation. All I did was enter points to see theconversion rate.
I called the rewards help desk. The younger woman told me not to worry as I will get an email to complete the transaction. That is, nothing will be done until the traaction is confirmed with an e-mail from me.
I did not get an e-mail.
I called back a week later - The transaction was completed. I'm told nothing can be done.
6000 Hertz reward points are worth two weeks of a premium car rental anywhere in usa. That is almost $1000.
The 5000 amtrak reqard points that I recieved are worth $50.
Below is the log of the activity regarding my Hertz reqard points.
- Date Type Description Rental Agreement Points
- Apr 20, 2018 Reward Redemption Amtrak N/A -600
- Apr 20, 2018 Reward Redemption Amtrak N/A -600
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Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600 Apr 20, 2018 Reward Redemption Amtrak N/A -600Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600
Apr 20, 2018 Reward Redemption Amtrak N/A -600 Apr 20, 2018 Reward Redemption Amtrak N/A -600
Missing Points? Click Here Points will not expire as long as you have a Hertz Gold Plus Rewards rental activity in the prior 24 months. Activity means a Gold Plus Rewards Point was either earned or redeemed on a rental.
