- Report: #1365740
Complaint Review: Hertz Car Rental - Nationwide
-
Author Confirmed
Why?
Hertz Car Rental
Nationwide, USA
Phone:
407-671-1175
Web:
www.hertz.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hertz Car Rental Hertz Claims Management; Hertz Global Holdings False damage claims after rental car is returned National, this was in Reno, NV Nationwide
|
I rented a Hertz car in Reno Nevada 03/01-07/2017. Hertz's price $350/wk so I reserved with Priceline at $200/week for the same mid-size Hertz renal car. I dropped the car off on 03/07 with Hertz representative accepting the vehicle. I am now receiving Claims dept calls regarding damage to the vehicle. I returned this vehicle with no damage. I've requested written demand from Hertz and they will not accommodate. They won't detail what the damage is and are refusing to send any hard copy documentation to support their claim for undisclosed amount, they simply want my insurance info. I believe this is a new unethical Insurance scam. I was also charged $71 for 5 gallons of refueling. They are renting at deep discounts via Priceline and then recouping money by false insurance claims. Please investigate this new illegal business practice by Hertz. |
|
|
|
Important that 1) the unethical insurance scam is investigated and stopped; 2) that my particular rental reservation be closed in good standing and cleared of any claims against this false damage claim; 3) this will also result in ceasing of the harassing telephone calls by Hertz Claims dept. |
