Adolph
South Bend,#2Consumer Comment
Tue, October 21, 2003
Leonard and Laverne: Per your post the Mercury dealer "said that it needed a new battery and needed a transmission flush, front rotors and brakes and we paid $695.00. These are indeed strange service procedures to correct a complaint of a car that "won't start". Battery? Maybe. Transmmission flush?...not hardly. Front rotors and pads?...ludicrous! Must have been a slow day in their service department. Another example of how a person can (and quite often does) get hosed entering any door in a new car dealership. Front door-sales? I think the Honda dealer got you there. Service entrance?....now we move on to the Mercury dealer. Sadly, this style of conducting business seems the norm for most new car dealers. Car dealers in general (new and used)seem most willing and eager to bring out their bag of $hitty tricks when dealing with people with "bruised credit". A car dealer "helping someone"? Yeah...when pigs fly.