Complaint Review: HelpMeComputerGeeks.com - Washington District of Columbia

THIS IS NOT A REAL COMPANY , THEY USE DIFFERENT URL WEBSITES ACROSS THE USA TO CONFUSE THE PUBLIC TO MAKE THEM THINK THEY ARE LOCAL BUT THEY ARE NOT. This company isn’t a company , it started with a disgruntled tech who decided to copy other companies , they especially have copied the entire format , website and online structure of the company by the name of GEEKS ON REPAIR,....but they fall short. Here is a conversation with them on their websites chat , I tell them I have a laptop I want them to look at , and instead of giving me a business office location , they give me the address to a home in DC and try to lure me into their basement ,...read the entire exchange , see for yourself , this fake company needs to be exposed : Computer Geeks 17:49:58 Welcome to Computer Geeks, How may I help you today? robert 17:50:29 Hi, where is your office located? I would like to bring my laptop in Computer Geeks 17:51:01 are office is located in washington dc are techs come to your house unless you want to bring it in robert 17:51:18 yes, i would like to bring it in better Computer Geeks 17:51:32 what seems to be the issue you are having robert 17:51:34 my laptop wont turn onm robert 17:51:37 on Computer Geeks 17:51:53 is there a specific day you would like to bring it in robert 17:51:59 goes to blue screen when it does turn on Computer Geeks 17:52:07 possible hareware issue robert 17:52:11 tomorrow ? Computer Geeks 17:52:48 are office is at 3400 garrison st nw washington dc 20008 the entrance is on the 34th st side as were on the corner of 34th and garrison robert 17:53:09 ok , from what time to what time are you open? Computer Geeks 17:53:11 please call 202 686 9097 before you come to make sure there is someone here to receive it from u Computer Geeks 17:53:18 were open from 9am to 7pm Computer Geeks 17:53:29 the offcie tech is here between 12 and 7 pm robert 17:53:33 is there a picture of the store front you can show me robert 17:53:38 so i dont get lost robert 17:53:51 what does it read on the store front? Computer Geeks 17:53:59 are office is in the residential area in the basement of a home robert 17:54:13 basement of a home? robert 17:54:14 oh robert 17:54:21 i thought this was a business Computer Geeks 17:54:28 it is a business robert 17:54:44 do you have an actual store to bring it to? robert 17:54:56 what is the price by the way Computer Geeks 17:55:10 diagnostics is $25 robert 17:55:11 i dont want to waste each others time robert 17:55:20 ok how about the repair Computer Geeks 17:55:26 and labor if u decide to fix it is $125 robert 17:55:34 flat fee? Computer Geeks 17:57:22 depending on the issue yes since your bringing it to the office i could give u a better quote once i see it Computer Geeks 17:57:45 to me sounds like a possible hard drive problem robert 17:57:50 im calling around,...i need to know if you do flat fee or hourly robert 17:57:57 if hourly what is your hourly rate Computer Geeks 17:58:08 we charge hourly when a tech comes to you Computer Geeks 17:58:17 We are $125 per hour, with a one hour minimum. Should your appointment be longer than one hour we break our time down in 15 minute increments. robert 17:58:42 whos the owner of the company? robert 17:58:51 whats the name of the owner?> Computer Geeks 17:59:18 when you bring it to the office we charge digagnostics is $25 and labor is usually $125 robert 17:59:39 what is your corporate address , the same one you use to advertise on ad words? robert 18:00:23 3400 garrison st nw washington dc 20008 , but this isnt an office, its a home. What is your store address or you dont have one? Computer Geeks 18:01:11 are office is in the basement robert 18:01:29 whats the name of the tech? robert 18:01:43 whats the name of the owner? Computer Geeks 18:03:01 Sir, We are a come to you computer service and repair servce we serve the baltimore and washington dc and virgina area i would be happy to schedule an appointment with you at your convienence Computer Geeks 18:03:29 we have many techs that serve this area robert 18:03:38 you say you have an office location, but then are trying to lure me to a basement of a home robert 18:04:08 what is the name of the owner of your company? Computer Geeks 18:04:30 i apoligize, we are a come to you computer repair company. I would be very happy to send you a tech if you are in our service area robert 18:05:27 why do you advertise nationwide as geeksus.com if your just a local business? Computer Geeks 18:06:36 Sir, I apoligize. All i can do for you is schedule an appointment for you. Would you like to schedule an appointment? robert 18:06:48 what connection do you have to that company geeks on repair? robert 18:06:58 what is the name of the owner of your company? robert 18:07:19 why wont you answer who owns your company? Computer Geeks 18:07:32 Sir, you have reached Computer Geeks. I apoligize i do not have that information robert 18:07:45 you dont know who pays you? robert 18:07:55 whats the name of the owner of your company? robert 18:08:03 am i writing with the owner? Computer Geeks 18:08:20 i recieve direct deposit. Do you have any further questions? robert 18:08:34 you are not a real company robert 18:08:50 keep messing with me and my company and im going to have google take you off their platform robert 18:08:59 your not legit