I bought on January 8, 2021 what I thought was genuine Microsoft software but I was duped. Ever few months I have to go back to them to get a new user name/password. Despite their instructions saying I can create my own I am not able. When I open programs, the software is under the name "Qin Xiao Huai" and was linked to Seattle University. Suspiciously, I was able to access all programs EXCEPT MS Outlook which was probably in use by the student sharing their campus software account.
What's worse is that I reported this to MS and they didn't do anything.