- Report: #1518007
Complaint Review: Heatsync Performance Euro - Tacoma Washington
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Author Not Confirmed
Why?
Heatsync Performance Euro
4908 72nd St E Tacoma, 98443 Washington, United States
Phone:
206-601-2965
Web:
https://www.heatsyncperformanceeuro.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Heatsync Performance Euro Heatsync HPE Product not shipped when said it was Tacoma Washington
Contacted them for air intakes for my BMW 550 in December. At first communications were good and said they would send the invoice directly to my shop.
My shop never received the invoice. My shop and I tried to contact them in January and February by phone and email and never had a reply. In March, Percell Lee AKA James Jazz AKA Sulena replied saying that they wouldn't ship until the invoice was paid and told him that my shop never received the invoice and that we tried contacting him for the past 2 months.
He said he would send a new invoice. My shop did receive this invoice but it was not at the negotiated amount. Then he told us that the intakes were shipped and that someone had sign for them with the name Mohamed there are no "Mohamed" at my shop and nobody took delivery for an intake system.
We tried to contact Percell during the following 2 months (end of February and March) without any success.
In the beginning of April, April 5th 2022 to be precise, I was finally able to speak to Percell and he said that the invoice was now paid and that the intakes would ship the following day. Percell then said they were shipped on April 9th.
A week later my shop didn't receive the intakes and we can't reach Percell again. Over another 2 weeks, can't reach him again. Then today, he finally replied saying the intakes weren't ship because hes waiting for payment. I spoke. With my shop's manager and ge said he never paid the invoice because he never received the corrected one with the right amount.
Percell operates on a fake name, with an unregistered business (I checked) and from his own backyard's garage. We are a lot of people who got swindled by this guy. This time I didn't lost money but wasted a lot of time waiting on intakes that weren't coming and I have started some other work on my car based on the fact the intakes were supposed to be at my shop at a specific date to continue the work.
I have been without a car for 3 weeks now because I was waiting on an intake system that was never coming. This scammer lies and changes his story every day. He never wanted to send me a tracking number for the 3 times he said they were shipped.
The others that got swindled/scammed will make their own report, but for me, I'm still stuck with no car and now I have to search for another supplier for an intake system.
