- Report: #1459947
Complaint Review: hdis.com - Nationwide
Reported By:
I'm not a mouse -
Tehachapi, United States
Submitted:
Updated:
-
Author Confirmed
Why?
hdis.com
Nationwide, United States
Web:
hdis.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
hdis.com Failed to provide as advertised
If I could give them zero stars, I would.
I was considering a purchase from this company and was happy to see you could order free samples. I wanted to make sure their products were as good as the ones I buy locally before placing an order. In a short time I received the package that indicated on the outside that my free samples were inside.
Much to my disappointment, the only things inside the envelope were coupons, a catalog and literature about their products. I will never use a company that does not provide what they say they will, so it all just went in the recycling bin.
If I can't get to the store I will order from Amazon for better prices, quicker shipping and will be ensured I receive what I order.
1 Updates & Rebuttals
St. Louis,
Missouri,
United States
Missouri,
United States
We will gladly send samples (limited to 2 samples per household)
#2UPDATE Employee
Mon, September 10, 2018
Hello,
On behalf of HDIS, we would love to send you the samples!
There was a technical error recently, and some order data was lost for a very small number of customers who had requested a sample.
Our samples are limited to 2 requests per household, and our offers are subject to change.
If you can, please call 1-800-269-4663 during regular business hours and a customer care representative will be glad to assist you. Or, you can email [email protected] with your actual name and information and we will be glad to assist you.
We apologize for the inconvenience, and we do want you to get your samples.
Sincerely, the HDIS Team
