- Report: #28047
Complaint Review: Hartford Auto Club - Miami Florida
-
Author Not Confirmed
Why?
Hartford Auto Club
Miami, Florida, U.S.A.
Phone:
866-849-1964
Web:
N/A
Categories:
Business Rating:
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Hartford Auto Club Only after the money Miami Florida *UPDATE ..same company as Capital Choice Consumer Credit, ..State attorney General on the case, finally
When I recieved thier package I called them up and waited approximately a half hour then when my call was put through I told them I was not interested in there service and to cancel it.
One month later I was checking my balance online and noticed a 99.95 dollar fee taken out of my account I called my bank up to find out why and they told me it was from H.A.C. then gave me a number to call which was 1-866-849-9157 when I made the call I was given a list of options when I picked the option I needed I was given another phone# which was 1-866-849-1964 when I called this number I waited for approximately 20 minutes for an ansewer, I explained that I had called the month before and told them I did not want thier service and to cancel it. Then I told her about the $99.95 being withdrawn from my account from thier company and that I wanted put back.
Her response was the she would note it and that a 15 day investigation would be done then I could call them back to find out if I would get a refund back or not.
I told her at this time I wanted my money back now and there would be no 15 days.
I am not a rich man and by this company making this withdrawn I will now owe my bank $24.00 for each check that I have written and that is three checks. which will add up to $72.00 along with the bouced check fees from the companies they where made out too.
Stephen
Mohave Valley, Arizona
One month later I was checking my balance online and noticed a 99.95 dollar fee taken out of my account I called my bank up to find out why and they told me it was from H.A.C. then gave me a number to call which was 1-866-849-9157 when I made the call I was given a list of options when I picked the option I needed I was given another phone# which was 1-866-849-1964 when I called this number I waited for approximately 20 minutes for an ansewer, I explained that I had called the month before and told them I did not want thier service and to cancel it. Then I told her about the $99.95 being withdrawn from my account from thier company and that I wanted put back.
Her response was the she would note it and that a 15 day investigation would be done then I could call them back to find out if I would get a refund back or not.
I told her at this time I wanted my money back now and there would be no 15 days.
I am not a rich man and by this company making this withdrawn I will now owe my bank $24.00 for each check that I have written and that is three checks. which will add up to $72.00 along with the bouced check fees from the companies they where made out too.
Stephen
Mohave Valley, Arizona
1 Updates & Rebuttals
Hartford Auto Club ..State attorney General on the case, finally
#20
Tue, August 27, 2002
The Florida State Attorneies Office and a Few other agencies are investigating the Capital Choice Consumer Credit Company who goes by a great number of other names which also includes Hartford Auto Club. So do what I am going to do contact my State Attorney and file a complaint.
For more information about this compny and it's practices go to this website:
http://www.bbbsoutheastflorida.org/nis/
newsearch2.asp?ID=1&strBCode=063
30000&ComID=0633000005002183
