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  • Report:  #1259236

Complaint Review: Harris County Toll Road Authority - Internet

Reported By:
Okie - Tulsa, Oklahoma, USA
Submitted:
Updated:

Harris County Toll Road Authority
Internet, USA
Phone:
281-875-EASY
Web:
https://www.hctra.org/
Categories:
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I was in Houston, TX over the 2015 Labor Day weekend.  I unfortunately wound up using a toll road that is managed by Harris County instead of TxTag.  TxTag charges a $1.15 admin fee for sending an invoice if you use the roll roads they manage and you do not have a tag.  overever Harris County charges $11 plus the toll for every time you enter a toll road if you do not have an EZ Pass.  I am in Houston maybe twice a year.  I am not going to pay $15 for a tag, establish a $40 minimum balance and attch something to the window of my car.  Harris County needs to provide a way to pay when you use their roads (sometimes it is to late to get off the road) or charge a reasonable fee like TxTag now charges.  My $4.75 worth of tolls turned into $37.75 becuase I accessed their roads 3 times and was charged an $11 fee.  This was the amount they charged on my first bill and the only way to get the fee waived was to purchase an EZ Tag.



2 Updates & Rebuttals

Fees

#2Author of original report

Mon, October 05, 2015

i might agree with you if the fees where posted. Where I am from there is one agency that is responsible for all toll roads so why would I think there would be more than one and that one would charge nearly 10x what the toll was?  TxTag charges $1.15 to send your first statement. Harris County charged $33 for their first statement.


Tyg

Pahrump,
Nevada,
USA
Whine....

#3General Comment

Mon, October 05, 2015

 Yes PLEASE WHINE a little harder that YOU made the CHOICE to drive on a toll road. Get over yourself princess!!This is just the cost of using a TOLL ROAD!!! At no point did ANYONE put a gun to your head and FORCE you to drive on it. I have travelled MANY toll roads and there is ALWAYS a place to pay. Entering OR leaving. HOW have YOU been ripped off? Its called CAPITOLISM!!!! You know one business charges one price another business charges a different price.

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