- Report: #33921
Complaint Review: Guardian information Services - Champlain New York
-
Author Not Confirmed
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Guardian information Services
Champlain, New York, U.S.A.
Phone:
866-329-8422
Web:
N/A
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Guardian Information Services ripoff scam dirt bags Champlain New York
Someone called me, stating they were contacting all NYS residents to provide information about centralizing medical records and could I please verify my address. I asked the caller what he was selling and he said nothing, this was info all New Yorkers were getting in the mail. I figured what the hell, its only my address, which is public knowledge anyways. The caller said I would receive my info in the mail within 5 days and it would contain purchasing information if I wanted to buy the package. So right off, he lies by saying he's not selling anything and waits to get my address before he mentions purchasing anything. The only info I gave this person was my address.
Today, I find on my bank statement, and ACH withdrawal for $229.95 with an 800 number listed next to it. I called the number and they stated that they are just a processing center for hundreds of companies, one being Guardian Information Services.(Next to the 800 number was the letters BL-indicating Guardian as the company getting the money. They gave me Guardians phone number.
The first person told me I had purchased an emergency medical kit from a company called EMID, located in Philadelphia. I stated that I had not purchased anything nor had I received anything, and decided to end the call and contact my bank. The next call I made to them, a rep tells me the same thing, that I purchased some kit. I told her I had NOT purchased anything and how did these people get my checking account info. She said they are not the actual company, just customer service for Guardian and there is no way to contact Guardian. She also said I couldnt speak with a supervisor when I asked, saying they had to send computer messages to contact supervisors.
I got the runaround from these people and never once would they explain how they got my information. She offered me a full refund and I told her I had already filed a revocation with my bank to get the money back. I then asked her what would have happened if I had bounced checks and she said that they arent responsible for that unless the tape proves I hadnt purchased anything. I asked what tape and she sputtered, then said the tape that the company has of sales calls. Earlier, when I asked who had sold this so called item to me, she said it was impossible to tell since they have salespeople all over the world and are unable to keep track of what they do.
This company is running some kind of scam. I have no idea how they got my checking account number but it had to have been through illegal means. The BBB has 38 complaints against this company, and I have just finished filing a complaint with the Federal Trade Commission and the NYS Attorney Generals office. If anyone else has had problems with this company, please go to FTC.gov and file an online complaint against them.
Melissa
Rome, New York
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Today, I find on my bank statement, and ACH withdrawal for $229.95 with an 800 number listed next to it. I called the number and they stated that they are just a processing center for hundreds of companies, one being Guardian Information Services.(Next to the 800 number was the letters BL-indicating Guardian as the company getting the money. They gave me Guardians phone number.
The first person told me I had purchased an emergency medical kit from a company called EMID, located in Philadelphia. I stated that I had not purchased anything nor had I received anything, and decided to end the call and contact my bank. The next call I made to them, a rep tells me the same thing, that I purchased some kit. I told her I had NOT purchased anything and how did these people get my checking account info. She said they are not the actual company, just customer service for Guardian and there is no way to contact Guardian. She also said I couldnt speak with a supervisor when I asked, saying they had to send computer messages to contact supervisors.
I got the runaround from these people and never once would they explain how they got my information. She offered me a full refund and I told her I had already filed a revocation with my bank to get the money back. I then asked her what would have happened if I had bounced checks and she said that they arent responsible for that unless the tape proves I hadnt purchased anything. I asked what tape and she sputtered, then said the tape that the company has of sales calls. Earlier, when I asked who had sold this so called item to me, she said it was impossible to tell since they have salespeople all over the world and are unable to keep track of what they do.
This company is running some kind of scam. I have no idea how they got my checking account number but it had to have been through illegal means. The BBB has 38 complaints against this company, and I have just finished filing a complaint with the Federal Trade Commission and the NYS Attorney Generals office. If anyone else has had problems with this company, please go to FTC.gov and file an online complaint against them.
Melissa
Rome, New York
Click here to read other Rip Off Reports on Guardian Information Services
Click here to read other Rip Off Reports on Advantage Capital
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
Click here to read other Rip Off Reports on Al Collins Graphic Design School
Click here to read other Rip Off Reports on Albany FORD
Click here to read other Rip Off Reports on AirTouch
Click here to read other Rip Off Reports on AKRON CAPITAL CREDIT CORP
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
Click here to read other Rip Off Reports on Advantage Rent a Car
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1 Updates & Rebuttals
Melissa
Rome,New York,
U.S.A.
State Attorney Generals office interesting news
#2Author of original report
Thu, February 06, 2003
After filing my complaint with the BBB, these people responded by saying they had refunded my money. Pointless, since I had already reversed it with my bank. Anyways, I just spoke with the State Attorney Generals office and received some interesting news. Since I got my money back, there is nothing that their office can do. They only handle fraud when the money isnt returned and have no way of dealing with this company to find out HOW they accessed my account. The girl did tell me that the company is based out of Canada and that the Champlain address is really just a front. Since it is out of Canada, they can't do much anyways. My next move is trying to find out what Canada laws apply to things like this. Guardian gets away with this s**t because once people get their money back, they probably just drop it. Too bad for them, I'm not that kind of person. If anyone has any further information or ideas, please post your ideas so we will all know what to do!
