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  • Report:  #1396613

Complaint Review: Guaranty rv - Oregon

Reported By:
Rick - Elmira, Oregon, USA
Submitted:
Updated:

Guaranty rv
Oregon, USA
Web:
N/A
Categories:
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 This company is a huge rip off always over charging for service & cutting corners such as roof repair.if you go to this company make sure you tell them you want the roof done to RVIA specs - i.e you want your roof over layed with Luna before the rubber roof is glued down or they will charge you for the roof being done correctly when its never done right at guaranty rv service..they don't believe in fast quality service ,they believe in bleeding the customer & corners cut .The management is such a joke even the owners own relative quit because of the people in charge of theR.V. service center.



2 Updates & Rebuttals

Consumer

Tampa ,
United States
X RV technician tells all

#2Consumer Comment

Thu, January 18, 2018

I’m sorry for your troubles and I want to post some helpful information for you and many other RV buyers. Several years ago I own a RV repair business and I got so many complaints of people buying brand new motor homes and have had so much troubles with defective components  and this should never happen especially on a brand new motorhome. 

  There are so many RV dealerships that sell brand new motor homes that refused to do any pre-delivery inspections before they place these motorhomes on the lot for sale.  I personally believe that many of these RV dealerships refuse to do these predelivery inspection because they do not want to pay their staff to do it.  Instead they would rather you buy the motorhome and bring it back and activate a warranty claim then the RV dealership gets paid to do the work.

 I offer my services to attorneys that represent RV buyers at no cost to show them what to look for when they activate a lawsuit against any RV dealership of their choice .

 One of the most important things that should be checked out on a brand new motorhome is the LP gas system and let me explain how explosive propane really is 

 Most RV technicians do not understand the expansion rate of propane here are the facts 

 If you have 1 gallon of propane in the tank it’s in a liquid form under pressure inside of the tank if that 1 gallon of liquid propane is released into the atmosphere because of a leak that one liquid gallon will expand a 270 gallons of explosive vapor. 

1.  5 gallons of propane is equal to  1350 gallons of explosive vapor

2.  25 gallons of propane is equal to 6750 gallons of explosive vapor

3. 50 gallons of propane in the tank is equal to 13,500 gallons of explosive vapor. 

 Now I am sure that you would like to know if you buy it brand new or used motorhome you want to know if the LP gas system leaks or not.  Ask your favorite RV dealership if they can show you the predelivery inspection documentation or the motorhome that you purchased and ask them to show you that leak down test results before you buy a motorhome never after you sign a contract. 

 If they can’t provide you with this kind of documentation you need to get up and walk out and refused to part with your money.  When you buy a brand new motorhome you want the experience of enjoying a brand new motor home without any troubles, just like for the most part when you buy a new car.

 A law firm in my past hired me to go up against one of the biggest RV dealerships in the country and I proved that the dealership was submitting fraudulent documents with Gord signatures on a predelivery inspection report. I prove to the judge that the document and forge signatures and a proper predelivery inspection was never done on the motorhome and after evaluating the motorhome which was a brand new motorhome I documented 27 pages of repairs  that the motorhome need it I made a believer out of the court that the motorhome should’ve never been on the market for sale until after everything was fixed not after he was sold.

Remember you can’t get any TV station or News Reporter Politician Reviews to do any stories on fraudulent misrepresentation RV sales because they get a lot of money from RV dealerships in the form of advertising money.

 Every RV fire should always go to Rip Off Report and read the reports that have been posted over the years before you go to any dealership of your choice.

Now I encourage you to go to RipOffReport.com  on the homepage just a little ways down on the right-hand side you will see Rip Off Report live. 

 Go to that page and scroll down a little bit on the right-hand side once again and look at the black audio player and listen to the very top number one show  listen to it completely that’s me  reveaking scams in the RV industry.  Listen to that show a couple of times the second show was me talking about scams in the automotive industry.  Any law firm who knows what they’re doing when it comes to RV dealership cases that’s worth a grain of salt  would agree with everything that I say.

Please do your homework before you part within leave your money please continue to read some of this information that I’m going to post below  this is a predelivery inspection check sheet list that RV dealership should be using but they don’t because they don’t want to pay for it. 

BEST REGUARDS YOUR RV BUYER ADVOCATE....

The most important functions of an RV are not listed on their list.  Items like the 

1. LP gas furnace does it leak LP GAS ?

2.  The LP gas hot water heater.

3.  The LP gas stove.

4.  The LP gas refrigerator.

5.  The ammonia gas system in the refrigerator  does it leak ?

6.  The power supply converting 110 V AC over to 12 V DC.

7.  The complete plumbing system does it leak ?

8.  Does the plumbing system have a water pressure regulator 

9.  The sewage system the black water and the graywater tanks do they leak ?

10.  All of the 12 V system batteries ?  Are they holding a charge 

11.  Does the complete electrical system on the 12 V DC side have any battery drains ?

12.  The air conditioning systems the dash AC and the roof AC do they work properly.

13.  Does the roof AC unit look like it's properly secured to the roof where it will not leak water when it rains ?

14.  Does the shower or the toilet leak water underneath that wood rot the wood out under Neath the shower or the toilet ?

15.   The water pump for the RV aspect of the motorhome does it leak it does it  maintain normal operating pressure ?

16.  Does any aspect of the RV have rotten wood ?

17.  Does the LP gas system have leaks anywhere throughout the system ?

18  does the LP gas regulator maintain a normal operating pressure without league downs ?

19  does the RV come with all of the owners manuals  for safe and normal operation knowledge ?

20  does the RV have leveling jacks to do the work without hydraulic leaks?

21  has the LP gas furnace been checked for any carbon oxide leaks ?  Which can be deadly if not check properly ....

22.  When driving the motorhome does the  motorhome engine charge the RV batteries properly ?

23.  Does the motorhome have slide outs and are they properly aligned so they do not create drag to wear out the electric motors ?  I could make this list five times longer.

I could go on for days when it comes to RVs and complete system checks.  If someone's only going to charge you a couple of hundred dollars for a complete system check on the motorhome they are an idiot because they don't know what they're doing they don't know the complete systems of a motorhome you cannot take a RV to an automotive shop and have it checked out it's completely different then a car or a pick up truck or a little minivan.

Whoever created this business model has no clue what they're doing.   I feel their business model is to refer you to local automotive shops to have your cars and vans and pick up trucks checked out and they are the middleman to make money on work they've never done.  The above is my opinion.

When a RV dealership does not perform an LP gas system leak check is that a safe situation for the consumer or a unsafe situation for the consumer ??


Auto dealer fraud Investigator

Scottsdale,
Arizona,
USA
I wish there was an RV dealer that showed actual proof they leak check the LP gas systems before they sell the coaches

#3Consumer Comment

Wed, August 30, 2017

 I used to own an RV repair business after I worked for an RV dealership as an RV technician and I noticed that the RV dealership never did LP gas leak checks. So when you bought an RV from the dealership that I work for you would never know if the LP gas system had a leak in it or not until you went to an RV dealership that had employees that knew how to do leak checks on LP gas systems. most consumers who buy motorhomes and don't even know what it's all about .When you buy a brand new motor home I'm willing to say that probably 90% of the RV dealerships do not do pre-delivery inspections before they put the coaches on the lot for sale. Ask your favorite RV dealership to show you the pre-delivery inspection on the coach that you are thinking about buying remember I said thinking about buying you should always request copies of the pre-delivery inspection before you even consider signing any documentation to buy the RV of your choice. After you buy a new or used motorhome the RV dealerships sales department might tell you enjoy your Shakedown Cruise and bring a notepad to find anything that needs to be fixed because we're too lazy to do that inspection before we try to sell it to you. If you want to buy a motorhome cheap contact local RV storage facilities in your area and ask them if they have anybody that has a motor home that they're trying to sell that stored at their facility. most of the time those people are willing to take drastic discounts to sell the motor homes because they no longer want to pay the storage fees and you're able to pay a great price without all of the dealer documentation and sales taxes.

Most RV dealerships I'm not saying all of them but most RV dealerships do not even want to pay the expense of hiring a trained RV technician to make sure that everything is working on the coach that you're thinking about buying. they don't want to pay that expense Back in 1958 Senator Mike monroney past the monroney law it has to do with the MSRP window stickers on new cars the senator wanted to protect consumers in the automotive industry from scams regarding true market value and the options that come on whatever vehicle that you're planning on buying and in the Mike monroney law it also States about fuel economy. Senator Mike monroney got this law passed in 1958 for several reasons. he wanted to make sure consumers were protected. He wanted to make sure you got what you were paying for and these monroney stickers these MSRP stickers that you see on new cars and light-duty trucks give you a heads up as to what's on the vehicle as far as optional equipment.

Now here's the truth about RV dealerships when it comes to window stickers. The Senator Mike monroney MSRP law that was passed back in 1958 does not apply to motorhomes because motor homes are not considered passenger vehicles. So when you go to that next RV Show and sale be very careful about what you're getting ready to do because what is the true market value of a motorhome yes the manufacturers put stickers on them but the dealerships often take them off and create their own MSRP window stickers that are drastically inflated as far as the cost but you don't know that and they're not going to tell you. If you're thinking about buying a used motorhome make sure that you are willing to pay to take that codes to an independent RV technicians shop and have gone through completely and do a pre-delivery inspection the right way and have them show you evidence that the system the LP gas system does not leak propane. LP gas has what's called an expansion rate so if you put one liquid gallon in a propane tank and the propane system has a leak that's leaking inside the coach that one liquid gallon inside the tank once released into the atmosphere inside of your coach it expands to 270 gallons of explosive vapor .Probably seventy-five 85% of the RV technicians don't know this information that I'm putting here.

Now let's do the math if you have 40 gallons of propane in your RV propane tank and your RV system the propane system has a leak that 40 gallons will expand to 10800 gallons of explosive vapor if the coach has an LP gas leak inside Let's do the numbers on 50 gallons 50 gallons of propane in a liquid form inside of the tank will expand a 13500 gallons of explosive Vapor. if the coach has a leak in the LP gas system Ask your RV dealership to prove to you that the LP gas system in the coach that you're thinking about buying does not have a propane leak in the system. Ask if they've done a test to make sure that the propane regulator is maintaining proper operation pressure when the LP gas system has been activated and appliances that are using the propane are in operation when the regulator is tested for operational pressures. I could write a book about the RV industry but I don't have time to do that so please read what I'm posting and share it with your friends if you're not an idiot and you have a level of intelligence that can be measured/ Ask your favorite salesman at an RV dealership what's the expansion rate of propane see what they tell you more than likely they will say I don't know. Most RV sales people that go to these so-called RV Show and sales are just people who own or live in an RV and run down there and do seasonal work selling motorhomes and a lot of them or like gypsies here today and gone tomorrow. so if you have a problem guess what there's a big chance that you're going to be screwed. So pay attention before you part with your money and ask the appropriate questions and post comments on the RV ripoff report that have been posted let everyone know that you are one who likes to ask questions before you give your money to anybody don't be there sucker

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