- Report: #1401181
Complaint Review: Groupon computer supply usa inc - Internet
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Groupon computer supply usa inc
Internet, USA
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Groupon computer supply usa inc Computer supply usa inc, Groupon is Scamming People Orlando, Florida Internet
Groupon is selling items to the public without checking the vendors they are adverting for. Some of their vendors are not sending the products and in our case the vendor does not exist. During the hurricane Irma my family was left without power and we bought a generator directly from Groupon under the vendor Groupon computer supply usa inc,. The company was supposed to be in Orlando Florida, which is basically a local company for us. We paid Groupon $500 dollars and Groupon took the money immediately out of our bank account. The vendor provided a tracking number, appearing that the item (generator) was on its way to us. A few days later, an envelope arrived to our house via USPS mail with the tracking number of our generator. Inside the envelop they had put two blank pieces of paper. The return address was a P.O. Box from Orlando Florida, with a location inside an OfficeMax. When we tried to contact Groupon, they basically told us they were not responsible for anything. We tried again to contact Groupon and they told us to contact the vendor, although we explained three times during the chat, that the vendor did not exist. Groupon said that because they are a third party vendor, Groupon cannot be held responsible. Although, it was Groupon who got paid from my bank and it was Groupon who advertised the vendor and it was Groupon had their name attached to the company at first.
What made this whole nightmare worse is that we were just hurt by hurricane Irma financially and emotionally. We were trying to get out of the nightmare when Groupon pulled us right back into the stress and trauma. This is horrible and people need to know. Do not buy anything from Groupon and keep them out of business.
