- Report: #443413
Complaint Review: Gresham Toyota - Gresham Oregon
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Gresham Toyota
950 NE Hogan Drive Gresham, 97030 Oregon, U.S.A.
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Gresham Toyota Very Poor Customer Service Gresham Oregon
I bought a new Limited Tundra from Gresham Toyota that had bumper damage caused by dealer just prior to purchasing it (they backed it into a fence post).
The General Sales Manager promised that it would be repaired at their expense when returned at my convenience. I asked for his promise in writing. Both parties signed promise to repair vehicle. Unbeknown to me the copy that they kept stated, "Good for 30 days only" on bottom of page. The copy I received had this statement cut off! When I contacted the dealer to have the repair work done it was beyond the 30 days and then found out what their copy stated. They refused to repair the damage.
My telephone calls to speak with the dealership owner were ignored or he was "too busy". When I visited the dealership at a later date to speak with the owner the sales manager handed me a photocopied "Notice of Exclusion" form attempting to prohibit me from visiting the dealership in the future and demanded that I leave.
This dealer has very poor customer service and they do not honor their word. They only care about a sale of a vehicle and not interested in keeping a PAST customer happy by following through on promised work to be done.
There is no way I would recommend Gresham Toyota. Caveat emptor!
Disclaimer: This review and site is unauthorized by Gresham Toyota. This review and site is in no way affiliated, connected with, or sponsored by Gresham Toyota or any of its subsidiaries. All content and information in this review is my experience/opinion only and for educational purposes.
Tundraowner
Portland, Oregon
U.S.A.
The General Sales Manager promised that it would be repaired at their expense when returned at my convenience. I asked for his promise in writing. Both parties signed promise to repair vehicle. Unbeknown to me the copy that they kept stated, "Good for 30 days only" on bottom of page. The copy I received had this statement cut off! When I contacted the dealer to have the repair work done it was beyond the 30 days and then found out what their copy stated. They refused to repair the damage.
My telephone calls to speak with the dealership owner were ignored or he was "too busy". When I visited the dealership at a later date to speak with the owner the sales manager handed me a photocopied "Notice of Exclusion" form attempting to prohibit me from visiting the dealership in the future and demanded that I leave.
This dealer has very poor customer service and they do not honor their word. They only care about a sale of a vehicle and not interested in keeping a PAST customer happy by following through on promised work to be done.
There is no way I would recommend Gresham Toyota. Caveat emptor!
Disclaimer: This review and site is unauthorized by Gresham Toyota. This review and site is in no way affiliated, connected with, or sponsored by Gresham Toyota or any of its subsidiaries. All content and information in this review is my experience/opinion only and for educational purposes.
Tundraowner
Portland, Oregon
U.S.A.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
U.S.A.
SPREAD YOUR STORY ABOUT TOYOTA ALL OVER THE WORLDWIDE WEB!!!!
#2Consumer Comment
Thu, April 16, 2009
'Everybody spread the word....we're gonna have a celebration.....all across the world.....in every nation!' - Madonna 'MADONNA POEM' is available at the BANK OF AMERICA page of this site! Simply type in- BANK OF AMERICA, and you'll find 'MADONNA POEM' as an Update to one of the Ripoff Reports there. Spread it all over the WORLDWIDE WEB!!! Thank you. P.S. Don't forget to 'Google' this- ENGINE SLUDGE, and go to the consumeraffairs website about Toyota Engine Problems, and read them. Also click on 'Airbags' when you are there & read them too! YOUR LIFE COULD BE IN DANGER IF YOUR TOYOTA'S AIRBAGS ARE DEFECTIVE!!!! More poems coming!
