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  • Report:  #1178333

Complaint Review: Green Tree Mortgage Servicing LLC - Nationwide

Reported By:
Katherine - Lake Worth, Florida,
Submitted:
Updated:

Green Tree Mortgage Servicing LLC
Nationwide, USA
Phone:
480-383-2290
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Sadly, CITImortgage in FL was sold to Green Tree. Note, I have never been late on a payment of any kind in my 20+ year credit history and have stellar credit. My mortgage was sold to GreenTree and I was not notified as the law requires. My mortgage payments are current as they have always been but my last mortgage payment was made directly to Citi because I was never notified that the loan was sold.  I received a very rude call from a Vivian at GT and when I answered the phone she didn't say hello she asked if I intended to keep my property. I said excuse me? And she said it even louder and more beligerantly, "Do you plan intend to stay in your house?"  I asked her who she was and she said they were my new mortgage company and I advised her that I had not been notified but my payments were current. Furthermore I was uncomfotable discussing my mortgae with someone without formally being notified. She said fine call your mortgage company and they will just redirect you back to us. I have had my house for 15 years, never late with a payment, 800= beacon score and this is the way I'm treated? A phone call at 8 am on Saturday morning with an ignorant lady screaming at me?I have now researched the company and found nothing but complaints all over the net including a petition with the Whitehouse to close them down.  Even if my payment was late what she did was illegal. This company needs to be closed immediately!



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