- Report: #1348026
Complaint Review: Great sports Inc. SaferWholesale.com Lied Joliet Illinois 60436 Illinois - Internet
Reported By:
James -
Timberlake, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Great sports Inc. SaferWholesale.com Lied Joliet Illinois 60436 Illinois
Internet, USA
Phone:
708-669-8919
Web:
www.saferwholesale.com
Categories:
Business Rating:
(0)
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Great sports Inc. SaferWholesale.com Lied, Joliet Illinois 60436 Illinois Great sports Inc. SaferWholesale.com Lied, Joliet Illinois 60436 Illinois Misleading marketing / Not consumer friendly Chicago Internet
On Nov 5, 2016 I purchased from Safer Wholesale an Ice Bear PST150-17 trike scooter.
I paid for residential delivery with a lift-gate vehicle so there would be no problem unloading. The vehicle was deliverd via a tractor-trailor which by no means could negotiate my driveway up to the house. I had to borrow a truck and they off-loaded it onto the bed of the truck. Beyond that, it was my responsibility to get it unloaded (about 600 pounds).
On unpacking, there was no paperwork included at all. No owner's manual, no assembly instructions .... nothing. Using common sense, I managed to do the assembly and had a licensed mechanic check my work and sign off on road-worthiness.
During the entire purchase process, everytime I called SaferWholesale, I was told a different story No one there is on the same page other than to get your money and sell you shoddy Chinese merchandise.
I have owned this trike for exactly ONE MONTH now. Last week it became hard to start, then refused to try at all. I hauled it to a reputabale repair shop and discovered that some/much of the wiring harness was fried ..... literally ...... wires burned into with all insulation melted off. The machanic noted several other things wrong that were not part of customer-required assembly, but just done wrong by the manf.
I have placed a claim for parts with SaferWholesale an was told that it normally takes 2-3 weeks for the parts to be drop-shipped to the customer. In the meantime, I'm without the transporation that I paid for. I am retired on Social Security Disability.
It is VERY distressing to have a proguct for only ONE MONTH and have it burn up like this. No offer from SaferWholesale to replace the unit. All they are going to do is process a claim with the manf.
Am disgusted! Will NEVER deal with Saferwholesale again. Once the trike is repaired, I plan on putting it up for sale. I'll pay more, but will find a quality American or Japanese product.
