- Report: #1471577
Complaint Review: Graze.com - Carlstadt New Jersey
Reported By:
Barbara -
Belen, New Mexico, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Graze.com
570 Commerce Blvd. Carlstadt, 07072 New Jersey, United States
Web:
www.graze.com
Categories:
Business Rating:
(0)
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Graze.com Nature Delivered Inc. Refused to cancel subscription. Carlstadt New Jersey
I sent for the 4 sample package from Graze.com for $1.00. Assortment was so-so. I phoned them at the number listed on the website, to not send anymore boxes, but the recorded message was a garbled text address I did not catch, although I called several times. Then I sent an email to Graze.com asking them not to send any more.
They charged me $13.99 and then sent the regular shipment of 8 small snacks trays. I didn't care for the selection, so because it was already paid for, I kept it and requested they cancel my subscription using the same method as before.. I was billed ANOTHER $13.99 AFTER I requested a refund, but the new box has not come yet.
When it does arrive, I will mark it "REFUSED - Cancel and Refund" I hope I have better luck doing it that way then I had with email. I DO NOT want any more shipments. DO NOT DO BUSINESS WITH THIS COMPANY!
