Cory
San Antonio,#2Consumer Comment
Thu, March 12, 2009
Maybe you'll have better luck with the rings then the first or second couple that bought them and then pawned them.
Joe
Austin,#3Consumer Comment
Thu, March 12, 2009
Go to the Pawn with the best merchandise for the price and buy your jewelry there. It starts to depreciate the moment you take it out of the jewelry store. If you guys only knew the mark-up the jeweler gets for the merchandise in there! But if you did, you would buy from a pawn shop just like I do. Best of all is NOT to buy jewelry because it's not worth getting robbed or mugged for.
Lynda
Satellite Beach,#4UPDATE Employee
Wed, March 11, 2009
...and if I were in your shoes, I would feel exactly the same way. I actually work for Gordon's online store and have done so for 3.5 years. The store told you the truth. This is what happens: when a ring is designed, the next step is that it must be mathematically engineered to determine the curvature of the ring and the safest size range for it to be made. When it's a solitaire on a plain band, it's relatively easy to size it. But when the stones are set into the shank, that's when it gets complicated. The safest range for a ring with the stones in the shank is 6.0 through 9.0. When we go outside of these ranges, we risk distortion, or what we prefer to call "compromising the integrity of the ring." If we have distortion, the ring may look perfect to the naked eye, but the stones are not sitting in a safe range, and there is a chance the stones will pop out. As many times as we earnestly explain this to the guest, there are still some people who keep insisting, "Can it be done?" We tell them, "Yes, but it is not a good idea." And for some reason, some people do it anyway. I understand custom rings are expensive. All you can realistically do is choose a ring that does fall into the safe size range for that particular ring. You won't always get exactly what you want, but the stones will stay exactly where they are supposed to. We apologize for the disappointment that you have experienced with our product.