- Report: #672695
Complaint Review: Golds Gym - West Springfield, Massachusetts
Reported By:
DMoriarty -
Feeding Hills, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Golds Gym
1452 Memorial Avenue West Springfield, MA 01089 West Springfield,, 01089 Massachusetts, United States of America
Phone:
(413) 746-2677
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Golds Gym Golds Gym / ABC Financial ABC Financial Golds Gym MISUSED MY CREDIT CARD, WILL NOT ALLOW ME TO CANCEL SON'S MEMBERSHIP BUT I CAN PAY! West Springfield,, Massachusetts
I allowed my son to use my credit card to become a member of Gold's Gym in 2004. I signed the membership form. The Discover Card payment was to be drawn from had an expiration date of 01/08. In 2006 I tried to cancel membership. I was told I was unable to do so because the membership was not in my name. Billing continued through part of 07, then stopped. I thought membership was in fact cancelled as I had called Discover Card Services and requested they no longer honor this automatic transaction.
I was contacted by a Gold's Gym representative in January 2008 asking me for the number on the back of my newly issued credit card. I did not provide the number stating I did not wish to have membership renewed.
In March 2008 Gold's Gym began submitting monthly billing for a membership that I did not want! I contacted Discover again, again I was told, "since I signed for a membership for my son, he had to be the person to cancel the contract." Discover continued to disburse money to Gold's Gym. Again I called Gold's Gym and stated I did not want to authorize payments from my Discover Card, again was told they needed a letter from the member, I was not authorized to make changes or cancel membership.
In November 2010, I called Discover again to have payments stopped. I ended up closing my account with Discover as a last resort to the monthly billing I have been paying for years to Gold's Gym for a membership that I don't use or want!
This membership has cost me a lot more than the monthly fees Gold's Gym has taken from me. As I have been out of work several times through the past 5 years, my Discover has fallen behind, interest and late fees have been added all for a membership I have tried for several years to try to cancel!
It's been a nightmare!
I was contacted by a Gold's Gym representative in January 2008 asking me for the number on the back of my newly issued credit card. I did not provide the number stating I did not wish to have membership renewed.
In March 2008 Gold's Gym began submitting monthly billing for a membership that I did not want! I contacted Discover again, again I was told, "since I signed for a membership for my son, he had to be the person to cancel the contract." Discover continued to disburse money to Gold's Gym. Again I called Gold's Gym and stated I did not want to authorize payments from my Discover Card, again was told they needed a letter from the member, I was not authorized to make changes or cancel membership.
In November 2010, I called Discover again to have payments stopped. I ended up closing my account with Discover as a last resort to the monthly billing I have been paying for years to Gold's Gym for a membership that I don't use or want!
This membership has cost me a lot more than the monthly fees Gold's Gym has taken from me. As I have been out of work several times through the past 5 years, my Discover has fallen behind, interest and late fees have been added all for a membership I have tried for several years to try to cancel!
It's been a nightmare!
2 Updates & Rebuttals
Brandon
United States of AmericaExactly
#2Consumer Comment
Sat, December 18, 2010
Why hasn't your son cancelled his membership in the past six years?
Such a simple solution, and yet, you've taken all of these drastic measures! Six years!
Robert
Irvine,California,
U.S.A.
One thing I noticed
#3Consumer Comment
Fri, December 17, 2010
This report seems to be missing any mention of your son trying to cancel HIS membership.
