- Report: #1468451
Complaint Review: Go Daddy - Scottdale Arizona
Reported By:
Esmeralda -
Ontario, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Go Daddy
Scottdale, 85250–8527 Arizona, United States
Phone:
480-505-8877
Web:
GODDADY.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Go Daddy gocentral.com Miss-Leading products and bad customer service Scottdale Arizona California
This company has the worst customer service. They make it very clear that they do not care about their customers. If you do not keep paying them more money to upgrage, they will not help you. I purchased my initial package to build my website through goddady and my first package selection that i purchased described in detailed what i needed to start my online company. However, when i started and had spent time working on my website and had it up and running i ran into some problems and needed their tech support assistance.
When i called them they told me that what i purchased was not for online bussiness even though on their discription, it stated that it was for online business so they sold me another package to upgrade it and i paid them more money to get into the supposely right program. I paid more money becuase i did not want to lose what i had already built, it had taken me a long time to create it. When the problem was not fixed after i paid them more money to upgrade my package, i called again and again they told me that i did not have the correct package for an online business and they wanted more money to upgrade.
At that time i was very upset and told them i was not going to pay more money because i had already spoken to a representative about my issues and he explained to me what i needed to do to fix the issue and which i did. Insstead of them working with me and trying to help me, they asked me if i wanted to delete the website without any consideration of all the time i spend working on it. If this company does not collect money from you, they do not help in anyway and they clearly do not care about having good customer service with their paying customers. All they care is making a sales. Goddady's representative obviously work on commission because they are very well trained to keep selling you package products and keep taking peoples money.
This company is a fraud and their package discriptions are missleading. This company is expensive and their representative are very careless and inconsiderate. All they care about is keep making sales.
