- Report: #1371085
Complaint Review: Glowmenow - Nationwide
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Author Not Confirmed
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Glowmenow
Nationwide, USA
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WHOISGUARD PROTECTED
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Glowmenow North Carolina WHOISGUARD PROTECTEDEmailOrganization WHOISGUARD, INC.Created on24 November 2015Updated on08 March 2017Expiration24 November 2017Whois TextDomain Name: GLOWINGMENOW.COM Registrar: ENOM, INC. Sponsoring Registrar IANA ID: 4 Credit card scammers North Caronila and warehouse in Toronto Nationwide
I am attaching this explanation of the facts of this matter.
Firstly, I was at a disadvantage to deal with this promptly because I spent from Jan 01, to April 01, 2017 in Barbados. So let’s go back to where this mess started:
I accepted an unsolicited email offer on or about December 15, 2016 from Glowmenow to obtain a free sample of their product, but postage was required in advance so I entered my Costco Master Card number for this sample including my phone number, nothing else.
I received a phone call from a lady at Glowmenow located in possiblyTexas or North Carolina shortly after this entry. She asked me why I did not fill in an application. I told her no way, send the free sample that you have the postage paid for or cancel the order. She went on to describe how they usually sent an order with the free sample. I was very definite and firm with her that I did not want an order just send the free sample or cancel and return my postage to my Card. At this point she hung up, so this phone conversation served to cancel any orders within a 14 day proviso (as suggested by a Master Card Representative) since it took place after the Master Card entry for postage. My cancellation message was very clear to the lady who called me from possibly North Carolina and the number is 1-888 695 2310
Furthermore, I James was the only contact with this company. They noted my wife’s name, Margaret (a secondary name on the Master Card), knowing full well it is easier to scam a woman than a Male. The illegal Master card entries and shipments to Margaret Scoles are proof of this. Therefore, this is a clear case of unauthorised use of my Costco Master Card for all of these shipments since I am the primary holder.
Due to my travel status I missed this as nothing was delivered prior to my departure. My first indication of this fraud was upon checking my January statement. I spent 4 hours on the phone with Glowmenow (1888 695 2310) and managed to get the January entry reversed and all further shipments cancelled. As soon as I mentioned the other two shipments that remain outstanding I was cut off the phone so the person knew full well that all entries were unauthorised and illegal. Furthermore, all shipments except the free sample have been stopped or returned unopened so I received no merchandise from Glowmenow.
The remainder of this account to be reversed follows: entry 29/11/2016 posted 30/11/2016 amount $137.72 Entry 17/12/2016 posted 19/12/2017 amount 137.02
I requested aggressive action from Mastercard Security to help recover these amounts as theft from my card, by the unauthorised use of the name Margaret and the fact I never had any contract with this company other than the Free Sample discussion and entry on the card for postage only. The investigation is incomplete.
James Scoles (((REDACTED)))
