- Report: #301050
Complaint Review: Global Vantage - San Rafael California
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Author Confirmed
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Global Vantage
PO Box 3458 San Rafael, 94912 California, U.S.A.
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Global Vantage UPDATE on Global Vantage, Collection Agency keeps calling the wrong person San Rafael California
A week or so ago, I reported being contacted daily by phone from Global Vantage telling me to call back. When I called they confirmed the name and started telling me we owed some $500 to Sears Citi Card, and tried to collect money for us over the phone. I told them we didn't owe anything and called Sears Citi card, and they confirm that we had a zero balance. I checked both my husband's and mine once/year free credit reports and they are all in good standing.
After that they kept calling daily. I did a google search and learned that they were not supposed to call to collect money without sending us a written statement first. So I called them back again and they said they have already sent us one. The address they quoted wasn't ours, the last 4-digit of the SS# wasn't our. Finally they admited that it's for the wrong person. They promissed to take our number off the list within 24-48 hours. We shall see...
If it doesn't stop I'll report them to the the Federal Trade Commission.
What I don't understand is why they keep calling, and how they are so sure they have the right person. Had I not googled about the law on this (FDCPA) I wouldn't have know they were not supposed to call till after they sent a written detail statement of what the "alledge" debt was all about.
Consumers beware. Check the laws. Thank God for the Internet.
Amau
Arlington, Texas
U.S.A.
After that they kept calling daily. I did a google search and learned that they were not supposed to call to collect money without sending us a written statement first. So I called them back again and they said they have already sent us one. The address they quoted wasn't ours, the last 4-digit of the SS# wasn't our. Finally they admited that it's for the wrong person. They promissed to take our number off the list within 24-48 hours. We shall see...
If it doesn't stop I'll report them to the the Federal Trade Commission.
What I don't understand is why they keep calling, and how they are so sure they have the right person. Had I not googled about the law on this (FDCPA) I wouldn't have know they were not supposed to call till after they sent a written detail statement of what the "alledge" debt was all about.
Consumers beware. Check the laws. Thank God for the Internet.
Amau
Arlington, Texas
U.S.A.
