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  • Report:  #1373049

Complaint Review: Global Payments Global stl - Newark California

Reported By:
Bets - Brighton, Colorado, USA
Submitted:
Updated:

Global Payments Global stl
8200 Central Avenue Newark, 94560 California, USA
Phone:
866-603-8699
Web:
openedgepayment.com
Tell us has your experience with this business or person been good? What's this?

I have had an account with Open Edge PayPros for about 5 years.  The agreement was for no monthly fees other than a % of the amount my customer paid me.  In 5 years they have honored this agreement, but suddenly started dipping $15 out of my bank account under the name of Global Payments std.   When I called Open Edge they said the charge should not have been made, and I reversed the charge.  I asked to close my account since I can no longer trust them to honor our agreement, but they took out another $15 the next month and refused to close my account.  I have to close my bank account, because I do not have time to wait on hold for over an hour each time they do this to me.  Customer service is terrible, in addition to this new problem.  



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