- Report: #19317
Complaint Review: GGW/M.R.A. Video - Sylmar California
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Author Not Confirmed
Why?
GGW/M.R.A. Video
P.O.Box 9231 Sylmar, 91392 California, U.S.A.
Phone:
323-9658710
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GGW/M.R.A. Video MRA Girls Gone Wild RECURRING UNAUTHORIZED CHARGES Sylmar CaliforniaFOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2
February 2002, I ordered 3 videos from a toll free number advertised on TV. I received 3 videos and the charge to my card, but no receipt, and no documents whatsoever. In march 2002, I receieved unauthorized charges to the same account, by the same creditor. I found this website and grew concerned, there are 134 separate complaints about recurring, unauthorized charges made by MRA video.
I called 1-323-965-8710 and spoke with an MRA Video customer service rep (Theresa.) I asked about charges. I was told that I had signed up for a "membership" when I ordered my first videos. I asked her to cancel the membership, and I was told that I would receive one more video because it was already on the way. I agreed. I received the video and the charges. In april 2002, I received ANOTHER video, and more unauthorized charges, to the same account, from the same creditor. On April 22nd, I called my bank, filed a complaint, requested that the charges be reversed, canceled my current debit card, and paid a fee, all so I could wait 2-3 weeks for a new card to come out to me. Theres no guarantee that the charges will be reversed.
Jesse
Clifton Park, New York
I called 1-323-965-8710 and spoke with an MRA Video customer service rep (Theresa.) I asked about charges. I was told that I had signed up for a "membership" when I ordered my first videos. I asked her to cancel the membership, and I was told that I would receive one more video because it was already on the way. I agreed. I received the video and the charges. In april 2002, I received ANOTHER video, and more unauthorized charges, to the same account, from the same creditor. On April 22nd, I called my bank, filed a complaint, requested that the charges be reversed, canceled my current debit card, and paid a fee, all so I could wait 2-3 weeks for a new card to come out to me. Theres no guarantee that the charges will be reversed.
Jesse
Clifton Park, New York
