Complaint Review: GGW VIDEO - Hollywood California

To the previous, I understand your point but, if you get a tape in the mail with them authorization of your card and you don't want it, write in there don't want, return to sender. I still never received an answer. The company still advertises. I have yet to receive another tape because of their "club" You should be asked that question over the phone. And why not a money order. Its not any of their business.

Several people have replied to these posts by arguing that the commercial DOES inform the viewer of joining a club. But I have yet to see one decent argument in favor of this position. So far as I can tell, the entire basis of this position rests on one sentence in the TV commercial: "Then be the first to preview the latest Girls Gone Wild videos." Yet, to use this sentence as the basis of the argument that GGW informs its cutomers of joining a club unduly relies on the vague notion of the word "preview." "Preview" may connote various meanings. For example, when some people hear the word "preview" in the above sentence, they reasonably may think that other GGW videos will be previewed at the beginning of the 1 GGW video that had been ordered. When we go watch a movie at a theater and someone says, "Oh, let's not miss the previews!" Does anyone ever think that the word "previews" refers to entire movies? Just the same, people have reason to think that the word "preview" here connotes the meaning of "preview" in the movie theater sense. The GGW company business model sucks, and they're ripping off good, honest Americans--and that should piss all of us off. The last I checked, the creator of GGW was upgrading his Falcon-20 jet. So, if you're going to contend that some of the people on these posts are dumb for not seeing the fine print, at least delineate your argument and points decently so the rest of us can evaluate your own reasoning skills.

This is a standard direct response television practice and is used by countless of manufacturers on TV. If you notice the commercials distinctively say "use your credit card and receive the second video for free" and then they say and post on the screen (albeit quickly and in small type) if you do so you will receive future tapes / products / vitamins... whatever for a higher price continuously until you cancel. They are also required by law to tell you that on the phone and via mail with the first order. If your too dumb to notice that (which is what the whole DRTV biz is based on )than really it's your own d**n fault. FYI - if you send a money order you'll only get the one tape or product...they WANT you to use your credit card and join the club...it's a loss leader.

There is one possible solution to this whole mess. If anyone still orders from MRA verify to them that a money order is getting sent out and keep copies of billings as well as the tapes. When you get a tape in the mail, I was told take a screwdriver, open the inside, take out the tape and put blank tape in there. If you send a money order they can't take record of a credit card and then it will even up things. The company will get sued big time and be out of business. No way a company can keep scamming the consumer. It has to stop somewhere