rosanna
lakeland,#2UPDATE Employee
Fri, November 08, 2002
First you stated that Geico never paid enough to fix the vehicle. Then you state that they wouldn't pay at all. I work for Geico and I also have their insurance. I know for a fact the we pay actual cash value of the vehicle, less the deductible. If the claim was less than the ded. you pay it not us. The first thing we do before selling you insurance is states the coverages and what they are for. Comp and Coll are for damages to your vehicle if your in an at fault accident or if your hit by an unisured motorist. You know your car better than we do. If it wasn't worth insuring for damages, why did you insure it with comp and coll?? There are alot of things missing out of your story, like age of vehicle, deductible amount and if you were at fault in the accident or not. And all of those factors are going to determine how your claim is handled. I can tell you right now, you are the conumer, and without your business we don't have a company, so we are going to do everything in our power to please you. Stealing isn't in our agenda, but we can't make decisions for you. We offer the coverages and explain them. The choice to buy is yours.