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  • Report:  #120923

Complaint Review: Geico Insurance - james Mathers And Kevin Bicknell - Dallas Texas

Reported By:
- texarkana, Texas,
Submitted:
Updated:

Geico Insurance - james Mathers And Kevin Bicknell
4201 Spring Valley Road Dallas, 75244-3694 Texas, U.S.A.
Phone:
800-841-3000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was T-boned in my truck at 60 miles an hour by a lady who ran a stop sign who was physically disabled. i was injured and reguired surgery to my back. After numerous months of pain and no personel medical coverage my total to date bills are almost 30,000. my truck has chewed up 3 sets of tires in 15,000 miles and it now needs the fourth set. they refused to answer my calls and repeatedly told me they were not wasting more money on my woould be 19,500 dollar truck because they know that it should have been totalled but do to some corrupt business leaks people are paid uder the table for the work that is bruoght to the gieco recomended body shop. THE POOR QUALITY AND CRAFTSMANSHIP PERFORMED ON MY VEHICLE IS CLEARLY EVIDENT AND WITH IT IN THERE FACE THEY STILL REFUSE TO FIX OR DISPOSE OF YHE 2001 FORD sUPERCREW I OWN AND CANNOT DRIVE DUE TO UNSAFE CONDITIONS

Brett

texarkana, Texas
U.S.A.


2 Updates & Rebuttals

Barbara

Chula Vista,
California,
U.S.A.
Both of you have some points...

#2UPDATE EX-employee responds

Tue, December 27, 2005

Brett...what were the other persons coverages. GEICO is not going to pay out more than they chose. They are a horrible company and all they care about is the personal umbrella policies and selling road side assistance, their claims department is no good, the customer service department has no listening skills they are forced to try to sell different products so much that they have no customer service skills. I would suggest state farm...I no longer work in the insurance world just because I didn't like it but they are really good. I was in an at fault accident and I talked to them twice. they handelled everything without bugging me. On their own they even took the guy to court for fraud (he tried claiming $5000 in medical for an accident with less than $1000 damage, a slow speed rear end)


Gilbert

Warner Robins,
Georgia,
U.S.A.
Temper Tantrum

#3Consumer Suggestion

Wed, December 08, 2004

Conversation skills go along way. Your heading alone is ridiculous and merits no reasonable comments, but enlighten you. You seem abit immature, if this is the way you were speaking with them, no wonder you are having problems. We both know you are driving your vehicle right now, so lets not go for the sympathetic vote. You rant and rave and never gave any details. Did bodily injury pay out at all for your medical bills? How much? 19,500 okay i'll skip that. What were that persona's insurance coverages? Just because she caused an accident doesn't mean GEICO is responsible. People choose their limits on coverages. You don't give any details for someone to take your seriously, al you did was throw a temper tantrum. Peple will take you more sriosly if you think about what you say.

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