- Report: #171731
Complaint Review: Geico Heather Meres - Lakeland Florida
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Geico Heather Meres
PO Box 33040 Lakeland, 33807 Florida, U.S.A.
Phone:
800-841-3000
Web:
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Geico, Heather Meres, Manager Ripoff Geico is a very dishonest company Lakeland Florida
I paid my insurance premiumn,and for some odd reason they said that I had given them an account number that was missing a number, but being with Geico Company for the past 4 years, I know that they have my account info documented, when I found out there was a mistake and that my payment was not accepted I turned around and corrected the mistake and made my payment.
I called Geico and was getting ready to make another payment and they informed me that my insurance policy was cancelled. I know by law that they can not cancell you for nonpayment untill 30 days after nonpayment.
Geico had cancelled me within 7 days after my last payment. I spoke with a manager by the name of Heather Meres and she told me that they sent me a cancellation notice and I never recieved it.
I have called them an enourmous amount of times and have asked for them to send me copies of the documentation of the cancalation notice and I still have not recieved any form of proof that the cancellation notice had been sent to me. I have asked for all documentation to be sent including all stated notes that I have called and ask them for these papers.
Again I called geico and again spoke with Heather Meres and she told me she had sent me all the documentation from them, she said she mailed them out on Dec 13,2005, here I still have not recieved any forms of documents from them, so I called back almost 2 weeks ago and she stated she would remail everything and here we go again, nothing from Geico as of today which is Jan 14, 2006.
I am fed up with Geico for cancelling my insurance policy for no non payment and I cant get the proper help from anyone at that company, I only get the run around from them.
All I want is my insurance premium sent back to me, for
$272.00 for reinstating my insurance coverage, since they cancelled my policy before 30 days of non payment, 7 days is not the alloted time by law.
Brenda
Orlando, Florida
U.S.A.
I called Geico and was getting ready to make another payment and they informed me that my insurance policy was cancelled. I know by law that they can not cancell you for nonpayment untill 30 days after nonpayment.
Geico had cancelled me within 7 days after my last payment. I spoke with a manager by the name of Heather Meres and she told me that they sent me a cancellation notice and I never recieved it.
I have called them an enourmous amount of times and have asked for them to send me copies of the documentation of the cancalation notice and I still have not recieved any form of proof that the cancellation notice had been sent to me. I have asked for all documentation to be sent including all stated notes that I have called and ask them for these papers.
Again I called geico and again spoke with Heather Meres and she told me she had sent me all the documentation from them, she said she mailed them out on Dec 13,2005, here I still have not recieved any forms of documents from them, so I called back almost 2 weeks ago and she stated she would remail everything and here we go again, nothing from Geico as of today which is Jan 14, 2006.
I am fed up with Geico for cancelling my insurance policy for no non payment and I cant get the proper help from anyone at that company, I only get the run around from them.
All I want is my insurance premium sent back to me, for
$272.00 for reinstating my insurance coverage, since they cancelled my policy before 30 days of non payment, 7 days is not the alloted time by law.
Brenda
Orlando, Florida
U.S.A.
2 Updates & Rebuttals
David
Warner Robins,Georgia,
U.S.A.
insurance companies must send a written notice of cancellation 30 days prior to cancelling a policy
#2Consumer Comment
Fri, January 20, 2006
I don't know Florida Insurance laws, with that said... Most insurance companies must send a written notice of cancellation 30 days prior to cancelling a policy if they intend to not renew you, in most states. That's for the end of the policy term. It's usually different for non payment. I think you may be confusing them, but like I said, I don't know Florida law or the particulars. I also know that pretty everytime you call GEICO, they offer there policy holder automatic withdrawls for their payments so that your accounting information is kept on file. If you call everytime to make your payment, they probably don't have that information. Most companies do that for your security. I assume that you were cancelled 7 days after you tried to make the payment with the account number that was not correct. I couldn't see you making a payment that cleared and them cancelling you 7 days later for non payment. That wouldn't make sense. I don't know, some of the things kind of give me an impression you were a little behind on the payment.
Robert
Rochester,New York,
U.S.A.
Quit playing games with Geico
#3Consumer Comment
Sat, January 14, 2006
File a complaint with your state insurace commision. You can find thier website at http://www.fldfs.com/
