- Report: #1063238
Complaint Review: GEICO GENERAL INSURANCE COMPANY - MACIB Georgia
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Author Not Confirmed
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GEICO GENERAL INSURANCE COMPANY
PO BOX 9091 MACIB, 31208 Georgia, USA
Phone:
800 648 2493
Web:
GEICO.COM
Categories:
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GEICO GENERAL INSURANCE COMPANY AKA RACHEL COLLINSGEICO CLAIMS EXAMINER F290 GEICO FRAUDULENT SALES IMPROPER REPRESENTATION OF COLISSION COVERAGE WHEN NONE PROVIDED MACIB Georgia
I had a Geico insurance policy on my van which included collission as it was being financed. I changed for a short period to another company because Geico seemed to high as I had a good driving record.
The other company raised their rates so I went back to Geico and told them to reinstate my previous policy same as before. That included collission on the vehicle.
I spoke to their sales representative on the phone and he assured me it was the same policy. However, when I had an accident, Geico then claimed the policy had no collisison on it.
I asked for the tape recording with the sales person, they claimed it was destroyed after so many days.
Geico failed to cover the collission damage and never checked the VIN to ensure that the vehicle didn't have a lien holder, wasn't being financed.
I tried to explain all this to Geico who refused to warrant what they said.
This is fraud by Geico, deceptive sales practices and deliberate breach of contract. Further Geico destroyed the tape recording of the sales conversation deliberately, while they hold onto their other recordings for long periods of time.
I now have to due Geico to get coverage.
Never ever use Geico as they are a fraudulant company and do not do what they say they over the phone during sales calls.
4 Updates & Rebuttals
none
mineola,New York,
Rebuttal
#2Consumer Suggestion
Wed, August 27, 2014
The one thing you have to consider-which most people do not- is READ YOUR POLICY. It will define all the coverages you have. If there is any discrepancies in the policy, YOU have to correct them. Probably 95% of people do not. They 'just assume.....''. wrong........
That being said-any issue that you have on the policy that is NOT addressed? Your fault. Not theirs.
In all 50 states, insurance policies are written in language (thanks the lawyers) in VERY SIMPLE TERMS-so that 'anyone' can understand it.
So to blame the carrier is just silly. Do your homework.
Kimberly
Allentown,Pennsylvania,
Geico rip off in PA
#3Consumer Comment
Tue, July 22, 2014
Geico did the same thing to me. I never had a problem with any other insurance company and they make you believe you are fully covered. I honestly thought I had collision until the accident and found out there was none...they are deceptive and I am disgusted and will never use them again. You pay for insurance that us basically useless .. Because they trick you into believing you are fully covered. No collision "we are sorry we cannot cover your car"...DO NOT TRUST GEICO!
Live and learned the hard way...
: (
Employee
mineola,New York,
Collision Coverage
#4Consumer Comment
Thu, April 24, 2014
Despite what Geico did or did not tell you, you are still the responsible party to confirm what is on your policy and what is not and YOU have the duty to verify or fix it. Every policy comes with a Declaration Sheet that describes your coverages and the policy itself goes into more detail. You cannot place the blame of your failings on them.
As to any recording, i do not know how long that is kept. Those records are considered confidential though and it may take a lawyer to file under the Freedom of Information Act to get that, if it still exists.
youreanidiot
birmingham,Alabama,
hi, you're not very smart are you....
#5Consumer Suggestion
Tue, December 03, 2013
Hi. Have you ever looked at that little piece of paper called a declaration page??? That might help you in the future. K
