- Report: #1467302
Complaint Review: geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations -
Reported By:
Gabriel -
Rancho Cucamonga, CA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations
United States
Phone:
1-(800) 674-9418
Web:
https://www.geeksonrepair.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
geeks on Repair Online & Onsite Computer/Internet/Server Repairs/Data Recovery & TV/Home Theatre Instalations Worst Customer service Internet
I called to inquire about computer services in Colorado for my Mother-in-law. I asked if they service her area and what payment method is acceptable. The rep said and I quote "you are not a customer, don't F*#@k with me" and hung up. Just like that. I know had the right number because he ID the company upon answering. Will never even consider them again.
1 Updates & Rebuttals
James
Jacksonville,Florida,
United States
FAKE CALLERS
#2UPDATE Employee
Wed, November 14, 2018
We rarely EVER get a customer complaint , look back all the years we have been in business , and the only "complaints” you find are competitors making up lies to try and diminish us online. This person, Gabriel Ramos, is not a customer , we never serviced him , he is a caller who called in yesterday and just so happened to call in when our phone system was under attack by a beriage of spam calls. It’s either a coincidence that he just happened to call at the same time were being attacked , or it’s extremely fishy.
Let’s assume it’s a coincidence , we already called him back later apologizing for the way the phone rep answered the call , although the phone rep ( who has since been let go of ) did NOT use profanity , he did yell " YOUR NOT A CUSTOMER STOP CALLING !” And hung up. We record all our calls , I have heard the call , and although he yelled , he did not use profanity. Assuming it’s a coincidence this person calls right when jealous competitors are attacking our phone line , it becomes very fishy that this person has come on here to damage our reputation , knowing the potential damage he can inflict by writing something like this up on this platform. I have become very synical over the years , dealing with these competitors from outside of the USA , that constantly attack my company because they know they can’t be found or prosecuted when calling from over seas.
Here is our proof of everything I have just written. We received 3 different numbers calling back to back and repeatedly when this person , Gabriel Ramos, also called in. This person, Gabriel Ramos, phone number is (909) 731-6160, the other 2 numbers are (972) 232-1313 and (214) 459-2619. All 3 of these numbers called in minutes within one another. Please see picture attachments I have uploaded , showing the incoming call registry and time stamps for these calls yesterday . Notice they all came in within minutes of each other , and they would call repeatedly. NOW , YOU THE READER , TRY CALLING THOSE NUMBERS RIGHT NOW ,...YOU WILL SEE THAT 2 OF THOSE 3 NUMBERS ARE SPAM NUMBERS , FAKE NUMBERS THAT ARE USED TO ATTACK A BUSINESS OR A PERSONS PHONE LINES.
This is what this person ,Gabriel Ramos, called into yesterday , he called into our company right when a storm of attack calls were being sent our way ,....our phone agent already frustrated from the first attack calls answered his aggressively . All of this was explained to Gabriel Ramos yesterday , when we called to apologize, and he STILL comes on here to attack us ? YOUR PRETTY VINDICTIVE MR RAMOS, now considering everything , it makes me wonder. It Makes me wonder ,...and it’s still kind of fishy. One last thing , for y’all jealous competitors that still attack me and my company ,....haven’t y’all gotten the picture yet after all these years ? Your not effecting us ! We’re going no where ! We’re here to stay ! Look at our latest blog post on our website , it specifically mentions you ! https://geeksonrepair.com/geeks-on-repair-print-advertising/
Report Attachments
