- Report: #460141
Complaint Review: GE Service Protection Plus (Federal Warranty Service Corp) - Jefferson Massachusetts
-
Author Confirmed
Why?
GE Service Protection Plus (Federal Warranty Service Corp)
P.O. Box 100, Rapid City, SD 57709 Jefferson, 01522 Massachusetts, U.S.A.
Phone:
800-626-2224
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GE Service Protection Plus (Federal Warranty Service Corp) Unable to supply parts required to repair appliance Jefferson Massachusetts
We purchased the GE Extended Warranty for a high end gas kitchen range that was purchased seven years ago. At the end of the one year standard warranty we purchased the extended warranty plan. Now, six years later, we need replacement parts to effect a repair and GE has discontinued the necessary parts. In the first attempt to repair the stove, the technician made the problem worse. Initially, only one surface burner ignitor was inoperable, but now, all four burners can only be lit by turning the knob to the medium setting. This makes the stove useless, since we now have only high or low settings. Furthermore, it is a dangerous situation for children and inexperienced people in the house who try to light the stove.
W
Worcester, Massachusetts
U.S.A.
W
Worcester, Massachusetts
U.S.A.
