- Report: #69593
Complaint Review: GE Capital Card - Louisville Kentucky
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Author Not Confirmed
Why?
GE Capital Card
P.O. Box 9001557 Louisville, 40290 Kentucky, U.S.A.
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GE Capital Card is charging me interest on an interest deferred card Louisville Kentucky
I received a credit line through Care Card/GE Capital w/ interest deferred for 12 months. The credit was opened in July however, a bill was not sent until September.
Payment of $300 (above and beyond what was due) was made immediately. Next bill came with payment shown and $107.00 in interest. When I called to clarify they told me since two payment cycles were missed, my deferrment was cancelled. I tried to explain no bill came in August and pointed out I made an excessive payment and always pay my bills on time.
Took my complaint to management and requested my deferrment be reinstated and they refused. And now I have a 21% interest rate.
Megan
Torrance, California
U.S.A.
Payment of $300 (above and beyond what was due) was made immediately. Next bill came with payment shown and $107.00 in interest. When I called to clarify they told me since two payment cycles were missed, my deferrment was cancelled. I tried to explain no bill came in August and pointed out I made an excessive payment and always pay my bills on time.
Took my complaint to management and requested my deferrment be reinstated and they refused. And now I have a 21% interest rate.
Megan
Torrance, California
U.S.A.
