- Report: #76126
Complaint Review: Gateway Computers - Sioux Falls South Dakota
-
Author Not Confirmed
Why?
Gateway Computers
www.Gateway.com Sioux Falls, South Dakota, U.S.A.
Phone:
18004283929
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gateway Computers ripoff I guess those spots represent mad cow because they were definetly mad Sioux Falls South Dakota
I am a firm believer of the policy of buying a warranty when you purchase electronics. I purchased a computer and a all in one printer from gateway in January of 2001. The computer was going fine for the first three months then all of a sudden the monitor would not turn on. I did all the trouble shooting I could do then I called customer service.
They trouble shooted then told me to pack it up and bring it to the nearest store. The day before I was able to bring it in I plugged it in and it came on. Which lead me to believe that it might have been the plug, yet 3-4 months later the fan went out. gateway sent me out a new fan. then a few months later the mother board went out. The problem is that I renewed the warranty for 3 years and when i call about a problem they cant find my warranty, after about 10 minutes of holding (every time I call) they locate it.
Its now 2003, the mother board has been replaced more than 4 times and sent out once, and the fan replaced twice. Gateway really sucks and I'll never be that eager to purchase a computer from a company because of their publicity. Please beware, this computer was supposed to be new.
Dejarnira
Maple Heights, Ohio
U.S.A.
They trouble shooted then told me to pack it up and bring it to the nearest store. The day before I was able to bring it in I plugged it in and it came on. Which lead me to believe that it might have been the plug, yet 3-4 months later the fan went out. gateway sent me out a new fan. then a few months later the mother board went out. The problem is that I renewed the warranty for 3 years and when i call about a problem they cant find my warranty, after about 10 minutes of holding (every time I call) they locate it.
Its now 2003, the mother board has been replaced more than 4 times and sent out once, and the fan replaced twice. Gateway really sucks and I'll never be that eager to purchase a computer from a company because of their publicity. Please beware, this computer was supposed to be new.
Dejarnira
Maple Heights, Ohio
U.S.A.
