Wayne
Churchville,#2REBUTTAL Individual responds
Sat, October 09, 2004
In June 2003 I purchased a Gateway 700XL dual monitor system. A very expensive and what I thought was top of the line system. In July 2004 on eof the FPD1830 18" flat panel monitors stopped working. I called Gateway and was told that since the system was out of warrenty I had no option but to buy another monitor. The only 'relief' they would offer was a 10% discount on another monitor, no service is offered. In September 2004 the second monitor stopped working! These are very expensive monitors. Also latter in September the sound card stopped working and had to be replaced. I maintain my systems with UPS and make sure the work area and case are kept dust free. I have purchased MANY Gateway systems in the past and have good support but this system is by far the worst system and support (or lack of)I have ever had!!! I also have a Gateway 500s purchased a number of years ago and have not had any problems with any components including the flat screen monitor that came with the system.