- Report: #1305557
Complaint Review: Gateway Classic Cars - ruskin Florida
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Gateway Classic Cars
351 30th street ruskin, 33570 Florida, USA
Web:
http://www.gatewayclassiccars.com/
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Gateway Classic Cars Misleading and Dishonest ruskin Florida
Recently purchased a 2007 Corvette from the Tampa showroom. Spoke to Jeff ,John and Dustin and was assured the car was in good working order. Went for a test drive and was only allowed to drive it up and down the parking lot. Then had it brought to Stingray Chevrolet who said it needed new rotors and pads. When we asked Dustin and Jeff what was going to be done about this they said nothing and that they worked fine and the car just needs to be driven because it was sitting. So we drove it back home 19 hours and brought it to get the inspection and come to find out that all the brakes need to be replaced, the radiator was ready to fall off, it needed two new front tires due to the alignment being off and to top it off the horn and heated seats do not work. When Dustin called me to check about getting updated paperwork that they messed up on I explained to him all of the issues and repairs that I have to get done to the car and he responded that he didn't like the sound of that and he would speak with his manager. I then called and emailed three times asking if he heard back about getting some sort of reimbursement and received no response other than he didn't get my emails and didn't have an answer yet.
The final call- while waiting to speak to Dustin they first hung up and we had to call back. Dustin said that there was nothing they could do and that he and his manager know the car was in good working condition. Then to go back on what he said saying they don't check on the cars they just go off of what the sellers tell them and they are not responsible. They advertise on their hold music that they " know their cars inside and out" and when we questioned this he said they don't advertise that then he said he didn't know but that they don't and that they just go off seller info. Confusion sets in as you start to wonder don't you care about your reputation at all? We then asked to speak to a manager and Dustin said there is no manager at the store and we could only email a gentleman named Brad but Brad conveniently does not have a phone number or last name.
In addition to all this they wrote the wrong Vehicle Purchase agreement three times and we have not gotten the Title for the car yet.
