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  • Report:  #1339602

Complaint Review: Gateway Classic Cars - Orlando Florida

Reported By:
Robert - Gloucester City, New Jersey, USA
Submitted:
Updated:

Gateway Classic Cars
635 Century Point Suite 101 Orlando, 32746 Florida, USA
Phone:
407-771-2000
Web:
gatewayclassiccars.com
Categories:
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Contacted dealership to purchase a 1978 Bronco.

Dealer stated that the truck had undergone a complete restoration and all receipts were avaialble.  After multiple conversations and repeated assurances of the condition of the unit, we decided to put an offer in and buy the Bronco.  During the negotiating I decided to suspend the purchase, the manager called me and talked the Bronco up, assured me of the condition of the unit and dropped the pricing to get the deal settled.

I was supposed to get a copy of the work done as well as all the receipts.  Didn't happen for 4 weeks.  But they were sure to ask me multiple times through the deal to send money. " Did you send the money." " If you cold wire the money immediately that would be great."  Should have been a red flag!!!!

After receiving the unit, and my first look 1200 miles away, I was completely dissatisfied.  Contacted the dealer within 5 mnutes of getting it off the truck.  Manger was busy.  3 days later after several calls and emails finally got him to return my call.  I wasnted to return the car at my own expense but they wouldn't hear of it.  Anyone who's in the car business or even my 9year old son can see this unit it is garbage. 

The body was FALLING off yes, FALLING off the frame.  The interior was hacked appart and piece mealed.  Where there was once elctronics wires hung and went no where.  The body mounts have been hacked away to fit the headers that are not the correct spec.  THe "SHOW QUALITY" paint job is bubbling.  The motor has a miss and was idling too fast.  The spark box was removed.  The steering has 3" of play in it.  The rag joint was completely shot.  The heater was completely disconnected and rotted out.  The heater core is shot.  The rears (front and back) that had been newly rebuilt was a complete lie.  The front set of gears were 3:73 and rear was 4:11.  No locker as described.  The rear springs were so shot the truck 2" lower in the rear.  The emergency brake was complete broken off, there is no brake.  The frame has been cut off in the front and back.  There are several other issues with the truck. 

 

I expressed my position with the dealer and the condition of the truck that a 9 year old could have seen that the truck was NOT what was advertised and confirmed by the dealer.  I wanted to send the truck back immediately at my cost or have some money for the repairs refunded to me.  They said they get back to me.

I had the truck imediately to a garage when I received it and they gave me a quote of $7,500.00 to fix all the issues with the truck.  $5,000 was just to make the truck safe to drive.  THe dealer flat out lied to get a sale.  They were very attentive when it came to closing the deal and getting their money.  As soon as an issue was brought to them it was ignored.

 

Needless to say, I purchased the truck over a month ago and it's still at the shop getting repaired.  The dealer basically left me hanging in the wind after they got their money.



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