- Report: #1417744
Complaint Review: GateHub - London England
Reported By:
IgnoredUpsetCustomer -
other, United States
Submitted:
Updated:
-
Author Confirmed
Why?
GateHub
Suite 44 88-90 Hatton Garden London, EC1N 8PN England, United Kingdom
Web:
www.gatehub.net
Categories:
Business Rating:
(0)
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GateHub gatehub.net Enej Pungerčar Currency Disappears from Account. No Customer Service. Possible attempts to hack into my bank account. Possible identity theft. London England
I went to GateHub to purchase Ripple on their exchange. Ripple shows them on their website, so I thought this would be a reputable company. Shortly after signing up for their website, I started getting notices from my bank that someone tried to access my account and started getting suspicious emails. After transferring currency into my wallet and purchasing XRP, I attempted to trade the XRP back to BTC in a few seperate transactions. The transactions went through in the Ripple ledger, but the change was never shown in my wallet. Essentially making the funds disappear from my account.
When I tried to contact GateHub though their support widget and via direct email, all I received was form letter replies. No actual person ever responded. I wish I had read other reviews online before giving them any of my money. They have a horrible reputation and need to be shut down and thrown in jail.
