- Report: #1426035
Complaint Review: Frys Electronics -
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Author Confirmed
Why?
Frys Electronics
United States
Web:
www.frys.com
Categories:
Business Rating:
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Frys Electronics Bait and Switch, Sent wrong Item Nationwide
Bought a phone case online and they sent the wrong one. After over 2 weeks I finally got in touch with them. There "resolution" was to issue me a return reciept. The item shows INSTOCK when i checked online at multiple store locations and online while I was on the phone with their "customer support". I'm concerned about sending the item back due to other reviews I've read online plus the fact that it took me 2 weeks just to get in touch with them! We should have more options when it comes to bad/deceptive online sales. I expected more from a national retailer.
