I was flying from Ca. To Iowa. I paid to have my luggage checked. I had valuables in my luggage and was reassured it would meet me at my destination. It was not. It was lost! I called the airline to get a refund on my checked bag. They denied that much. I now want them to pay for the items I packed as well as my suit case! They've ignored my emails, and disconnect me when I call customer service. I'm in Iowa for three months without the proper clothing! Now I'm inconvenienced in having to buy clothes, toiletries and leisure items and replace expensive(irreplaceable items from my mom and fiancée) that I would already have if I had my bags
Robert
Irvine,#2REBUTTAL Owner of company
Thu, February 02, 2017
When did you report the bag lost and how much are you asking in compensation?
What did they give as a reason for denying your claim?