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  • Report:  #963975

Complaint Review: Freelancer.com - Internet Internet

Reported By:
tradetherookie - San Francisco, California, United States of America
Submitted:
Updated:

Freelancer.com
Suite 52, Jones Bay Wharf 26-32 Pirrama Rd Pyrmont Internet, Internet, United States of America
Phone:
Web:
www.freelancer.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Freelancer.com charged me a deletion fee without properly informing of the fee. When I complained they decided to keep my money and cited the "Billing Agreement". I wasn't even going to verify a payment method but they kept encouraging me to verify my payment to reach "100%" of my profile and to be ready to pay someone once I do hire them. 

Their customer support showed no concern for taking my money. The money that they charged me is more important than caring about their users and customers. 


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