This commany has random charges for everything they make you pay in order ot call them or get internet support. They make you pay $20 credit then keep it. they have somewhere in their fine print that they never issue refunds. It's a total scam. They got me out of 100s of dollars and they have the worst customer service. if you are ever able to get in touch with them. This company tries every trick in the book to scam you and they even made some new tricks to get you some more. I have never heard of a company that could get away with doing this to so manhy people and Im not sure how they sleep at night knowing that they are ripping people off every day.