- Report: #1472047
Complaint Review: Freedompop - Los Angeles CA
Reported By:
Edmond -
Carrollton, texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Freedompop
Los Angeles, CA, United States
Web:
freedompop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freedompop STS Media, Inc. dba Freedompop Billed me for an account from 2016 Los Angeles CA
So i woke up to a little surprise today on my paypal account, i was greedted to a bill from freedompop for $27.98 which i never autorized, after tirelessly looking for a way to report this to freedompop i was greeted with a return email about their terms and conditions about how they dont do refunds.
Anyways this is a old early GSM account from 2016 yeah i ordered the sim card but i also canceled the plan anyways i looked up this account and it miraculously showed up obviously no activity from me on the account from the first month i had it in summer of 2016 but now im greeted with a bill jan 2019.
Now they are saying its my fault and i need to cancel the account well i tried that and just like last time i always get a failed to delete account, last time i was able to call customer service and they said they took care of it when i called, but now if you arent a premium member you cant call in and im still getting the error to delete the account.
