- Report: #1446233
Complaint Review: FreedomPop - Internet
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Author Confirmed
Why?
FreedomPop
Internet, United States
Web:
http://freedompop.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FreedomPop Continued to bill me after I cancelled Internet
I cancelled my account with FreedomPop well before the end of the "free trial". They continued to bill me. Noticed now on my credit card after 2 months. $32 per month for a service I do not use.
1 Updates & Rebuttals
Robert
Cape Town,South Africa
Customer Service fixed the issue with no questions asked
#2Author of original report
Fri, June 08, 2018
I may have filed the original report too soon. After contacting customer service, they refunded the service fees, no questions asked. Very relieved, slightly embarassed, and from my experience FreedomPop was very customer friendly (except for their confusing website).
